Client Testimonials

A very easy process to purchase and great feedback from feefo which led me to the website.

Spoke to a very helpful lady a few days ago who answered all my questions , done the policy on line very quick and easy. Thanks for a great service and price.

I am a returning customer and have always received a great service when changing plates or vehicles. Great company with extremely competitive prices!

Spoke to a lovely lady on the phone and helped me decide on the right policy for myself. I wasn't pressured into anything and thanks to her, I chose the right cover. Fingers crossed I never need to use it, but If I do, I shall report back my experience. Thanks

Quick, clear, easy, concise. Just brilliant!

Hi I hope wont need it but so far lady on the phone was so friendly, I was so surprised . Thank you

Explained fully and simply. Easy to buy online. Much cheaper than similar cover the car dealer was offering.

Easy to navigate. I hope I never need to make a claim, but, if I do I hope the service will continue to match your reputation.

Website very informative, best price by far, easy decision to buy policy.

Very quick & easy to do... very straightforward. Would definitely recommend from a purchasing point of you. Clear guidance, very easy to understand.

Recommended by a friend - applied for gap insurance online very quick, easy and trustworthy! great price too. Thank you

This will be the third policy I have had with Direct Gap and so far have never needed to claim against them but the website. ease of purchase, clear explanations etc are all good.

Very simple to arrange, competitive quotation. Far better than the dealer option.

Very easy to use and quick Also like you can transfer to another car (could not do this with old policy)

Have used this company a number of times, excellent service

I taken this policy out, knowing paying more than another provider after speaking to James over the phone, his knowledge & confidence has reassured me that should I need your services, you'll act efficiently in my best interests. Let's hope we don't have to, many thanks, James Carter.

Previous experience very good, hence I've returned

Not the cheapest quote received (at £189 vs £157) but the purchase went through without a hitch. Proof of the quality with these products is always in the 'what if I have to claim' scenario . . which we all hope will never apply . . . fingers crossed. The competitors product which I came to within a final click of purchasing only told me at that stage that the start date had to be within 30 days !? . . . no good if you wish to defer commencement until your insurers 12 month policy 'here is a new one' applies . . . their loss.

Best price on market - FOR 5 YEARS COVER. Amazing!!!

Best price, easy to use website and good reviews - Hopefully if I need to make a claim then the process will be just as smooth.

I chose Direct Gap because of the good reviews and that fact that they were not the cheapest. I would rather pay a little more and be sure of a company that does not try to avoid paying out in the unfortunate event that a claim has to be made.

I rang to ask about the differences between policies before purchasing and a very pleasant lady talked me through the main differences. I was expecting to be asked to sign up there and then, but there was no pressure and I finally purchased a policy after getting my new car. Well done ! ( Hopefully I'll not need to use it )

better than any car dealer who don't seem to want to sell you anything !

I would highly recommend Direct Gap. Paid out £10k on a policy for a previous car without any dramas.