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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14332 reviews

5 Star
13415
4 Star
904
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1 Star
1
  • Very competitive pricing, far better than dealer option, who could only offer a 3yr term, and not many companies offering a 5 year GAP option with a high rating insurer.

    Policy: Return to Invoice

  • Seems to be the same cover that the supplying dealer wanted to charge me nearly £300 more for.

    Policy: Return to Invoice

  • Very easy to arrange, I insured my car with you last year and now I have just arranged some Gap Insurance for my husbands new car.

    Policy: Free Gap Insurance

  • A good price, and the on-line form is very straight forward to use. This is the second time using Direct Gap, and I'm sure I will again.

    Policy: Finance Gap

  • Very easy process - being able to purchase policy after owning car for 12 months a major feature.

    Policy: Finance Gap

  • Amazing and simple. I work in a car dealership and our system are too complex compared to this .

    Policy: Free Gap Insurance

  • Good service, spoke to James who was very knowledgeable and completed policy online.

    Policy: Vehicle Replacement

  • Great product....a third of the cost offered by the dealer!! A no brainer....

    Policy: Return to Invoice

  • we have another family car covered and are really happy with your service

    Policy: Return to Invoice

  • Easy, simple and straightforward. Also competitive. This is the 2nd car we have covered using Direct Gap.

    Policy: Return to Invoice

  • Best quote out there with great company reviews and easy to follow information.

    Policy: Return to Invoice

  • Great value product. Less than half the price of the deale GAP insurance and their's wasn't VRI!

    Policy: Vehicle Replacement

  • Ridiculously easy to deal with and arrange. Great website, easy to navigate and very clear. Competitive pricing means it's easy to highly recommend this service.

    Policy: Finance Gap

  • Excellent, easy to use website. Much cheaper than dealer quote by over £250.

    Policy: Vehicle Replacement

  • Fantastic advice given, able to purchase product quick and easy

    Policy: Return to Invoice

  • Great

    Policy: Return to Invoice

  • Called on the phone and spoke with Leeanne and information was clear and quote sent immediately. Very good service.

    Policy: Finance Gap

  • Second time I have purchased GAP from direct gap. Great service as always

    Policy: Return to Invoice

  • Very easy and cost effective. Called to arrange GAP Insurance monthly payments by phone - call handled very simply and clearly. Then purchase dent/ding insurance online subsequently. Recommended.

    Policy: Return to Invoice

  • Phoned and spoke to a gentleman called James to answer 1 or 2 queries before completing the application on line. James was very helpful answering all of my queries. Easy and quick to complete th application on line. Hassle free.

    Policy: Vehicle Replacement

  • Easy to use good price and nice people to talk too Saved me lots on dealer price

    Policy: Vehicle Replacement

  • Third policy in a row from Direct Gap. Really simple to set up and competitively priced.

    Policy: Finance Gap

  • clear description of what the policy does and does not provide. so easy to follow and done within minutes!!

    Policy: Return to Invoice

  • Quick, easy to do, better cover & half the price of the dealer!

    Policy: Vehicle Replacement