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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14332 reviews

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13415
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904
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  • Far cheaper than the dealer quoted ... glad I searched and saved £240.00

    Policy: Finance Gap

  • Returning customer best value for money

    Policy: Vehicle Replacement

  • Dealer wanted £500 for the same cover!

    Policy: Return to Invoice

  • Phoned the office for a bit of assistance with the online application and they sorted the information out for me instantly. Brilliant service so far, Thank you.

    Policy: Vehicle Replacement

  • Good policy, price & easy to do. Can't fault it!

    Policy: Return to Invoice

  • Easy web site to follow and at a good price for all the options I wanted.

    Policy: Return to Invoice

  • Hopefully won't ever have to use it but better level of cover and cheaper than the Dealer. Easy to use website. Thanks

    Policy: Return to Invoice

  • Very easy and fast service no hassle what so ever, I currently have two policies with direct gap can not recommend them enough

    Policy: Finance Gap

  • A 3rd of the price quoted by my dealer. Peace of mind at a reasonable price.

    Policy: Finance Gap

  • Have used you 4 times now good price and cover

    Policy: Finance Gap

  • Best quote. Quick & easy to do. Higher mileage allowance than other policies. Very impressed!!

    Policy: Vehicle Replacement

  • Rang Direct Gap for help and the lady I spoke to couldn't have been more helpful.

    Policy: Finance Gap

  • EXCELLENT WEB SITE GOOD TELEPHONE PERFORMANCE

    Policy: Return to Invoice

  • very good have used before would recommend to others

    Policy: Vehicle Replacement

  • £150 cheaper than the dealer, easy, quick website to use

    Policy: Return to Invoice

  • The application process was easy to follow. The premiums are so much lower than dealer quotes. I hope I don't have to test the claims procedure! However I now have peace of mind and that is the whole point of insurance.

    Policy: Return to Invoice

  • Very simple online procedure. A good deal less than the dealer offer.

    Policy: Finance Gap

  • Very competitive compared to other quotes.

    Policy: Return to Invoice

  • 2ND POLICY NOW NEVER THOUGHT I'D USE FIRST ONE BUT SO GLAD I HAD IT AS CAR WRITTEN OFF AFTER 4 MONTHS. DIRECT GAP PAID OUT DIFFERENCE TO INSURERS VALUATION AND THIS COVERED COST OF POLICY MANY TIMES OVER.

    Policy: Vehicle Replacement

  • Great customer service and great price

    Policy: Return to Invoice

  • Simple process and well priced. Saved around £220 against dealer quote.

    Policy: Return to Invoice

  • EASY TO USE SERVICE. EXCELLENT FRIENDLY CUSTOMER SERVICE. NO HASSLE AND EASY TO NAVIGATE THE SITE.

    Policy: Vehicle Replacement

  • Checked out previous reviews, all positive. Good price compared to other sites.

    Policy: Return to Invoice

  • Great service, easy to navigate website and always much cheaper than dealer prices. this is my 3rd car covered this way. Excellent - would thoroughly recommend.

    Policy: Return to Invoice