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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14332 reviews

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  • Easy to use website. I was recommended by a friend. Thanks John Drake

    Policy: Vehicle Replacement

  • Used direct gap for my last car and got back a massive amount of money for a small insurance fee. Direct gap were quick and I had no hassle in getting all my money back. Happy returning customer.

    Policy: Return to Invoice

  • 4th time policy holder

    Policy: Finance Gap

  • So easy and quick to set up and saved over one hundred pounds what I was quoted elsewhere.

    Policy: Return to Invoice

  • Great set to use, easy to follow, helpful over the phone to discuss , competitive prices

    Policy: Finance Gap

  • Very easy to use when purchasing the policy, we shall see how they do if we ever need to claim!

    Policy: Finance Gap

  • Very reasonable and customer journey excellent on website.

    Policy: Return to Invoice

  • Getting quote was easy, price was good, ability to defer 12 months was economical. Made a call to clarify some details and staff were helpful. So far so good. Let's hope I don't have to claim but if I do that it is as easy as taking the policy.

    Policy: Vehicle Replacement

  • Great, Cheap and Easy. Makes a change for insurance!!

    Policy: Finance Gap

  • Thanks to Hayley for explaining the differences between the various policy options. The rest of the process was seamless and a very competitive rate. We now have GAP insurance cover with Direct Gap for both of our cars. Highly recommended.

    Policy: Return to Invoice

  • Excellent service, easy to do online, A+++

    Policy: Vehicle Replacement

  • VERY EASY TO MANAGE SITE, MAKES INSURANCE PURCHASE A DREAM!

    Policy: Return to Invoice

  • Excellent product. Saved £160 on the dealer's price AND got an extra year!

    Policy: Vehicle Replacement

  • I spoke to Hayley on the phone, who helped me with the questions I had about the policy, she was very friendly. The price is a lot cheaper than competitors and very straight-forward to set the policy up.

    Policy: Finance Gap

  • used before, never needed to claim and hopefully we won't but good to know its covered

    Policy: Finance Gap

  • Spot on, great service, very quick and easy!!

    Policy: Finance Gap

  • Transparent and easy cover within 5 mins. I work for a GAP company but chose my RTI/Finance policy from here with a 70% saving!! Received my docs immediately. Very impressed 👍🏼

    Policy: Finance Gap

  • Brilliant value...Over 50% cheaper than using the one quoted at the Audi dealership AND for an extra year!!

    Policy: Return to Invoice

  • My wife had to claim after a total loss and everybody was very supportive.

    Policy: Return to Invoice

  • Quick and easy to apply and good price in comparison to others

    Policy: Finance Gap

  • Been using Direct Gap for +10 years. Simple and straightforward.

    Policy: Finance Gap

  • Clear and concise information. Substantially cheaper than Mercedes own GAP insurance.

    Policy: Return to Invoice

  • Easy to purchase. Brilliant value for money compared to dealer prices. Well done Direct Gap.

    Policy: Return to Invoice

  • Easy to complete, instant response from Direct Gap adviser. Done in 5 Minutes and 50% cheaper than dealership.

    Policy: Return to Invoice