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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14332 reviews

5 Star
13415
4 Star
904
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1 Star
1
  • Quick and easy.

    Policy: Finance Gap

  • Fast easy and cheapest around, fantastic

    Policy: Finance Gap

  • From quote to completion this was the easiest process i have ever done. I thoroughly recommend you to anyone.

    Policy: Return to Invoice

  • USED YOU IN THE PAST FOR THE LAST TWO CARS ALWAYS HELPFUL WHEN CONTACTED.

    Policy: Vehicle Replacement

  • Quick, simple process and a well-priced policy too

    Policy: Return to Invoice

  • Great,and I sell this as a car sales executive.

    Policy: Vehicle Replacement

  • Very good price and quick and easy to set up! 5 year return to invoice GAP policy, which I struggled to find anywhere else and certainly could not beat this price. Policy documents emailed to me in full, in seconds!

    Policy: Return to Invoice

  • Simple to use and is now the second policy I have purchased

    Policy: Return to Invoice

  • Very straightforward and easy to purchase on the website We were quoted £330 from a VW dealer for our Cooper S we purchased for £12500 but DirectGap offered us 3 yrs for £129 a substantial saving. Guess the proof of the pudding will come down to if we ever need it but I’m confident Direct Gap will be up to the job

    Policy: Return to Invoice

  • Win, win, win. Great cover at a good price, and an easy process on-line.

    Policy: Finance Gap

  • Good cover at a competitive price , plus the option to defer for 12 months on new vehicles is very welcome.

    Policy: Return to Invoice

  • Second time using direct gap

    Policy: Vehicle Replacement

  • Easy, comprehensive and good coverage

    Policy: Vehicle Replacement

  • excellent as always.

    Policy: Vehicle Replacement

  • Easy to follow application. Will recommend to others. Good price.

    Policy: Return to Invoice

  • Dealer wanted me to purchase GAP for a used car at £399 for 3 years got same here for £129 BARGAIN

    Policy: Return to Invoice

  • I spoke to a very nice helpful lady named Haley, and i asked her a couple of questions and she explained everything to me so i understood what everything meant. She is a credit to the company and i would definitely recommend this company.

    Policy: Return to Invoice

  • Easy payment and a good explanation of how GAP insurance works, for a first time user always useful. Much cheaper than my quote from the main dealer garage.

    Policy: Finance Gap

  • I am a returning customer as I have been very satisfied with the service in the past.

    Policy: Vehicle Replacement

  • The website was really clear, much clearer than competitors. I had one question, which I then called up. Call was answered quickly with no lengthy holding time, and all sorted. Documents came through efficiently and clear too.

    Policy: Vehicle Replacement

  • Always the cheapest policy available, generally £300-400 cheaper than those offered in the dealership.

    Policy: Finance Gap

  • Clear details in language easy to understand, payment by PayPal for ease of mind.

    Policy: Return to Invoice

  • Such a great website: easy to use, customer-friendly wording and great deals on GAP insurance too!

    Policy: Return to Invoice

  • Easy to use website, got gap insurance on my car &now wheel cover. Both with a reasonable quote.

    Policy: Alloy Wheel