Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

5-Star Rating

4.9 out of 5 based on 6815 reviews

5 Star
6471
4 Star
339
3 Star
5
2 Star
0
1 Star
0
  • Andy Hawkes

    Excellent telephone help & instant e-mail quotation. Internet site easy to negotiate.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Fraser Ramsay

    Very straight forward to follow website and select the correct policy

    Policy: Return to Invoice +

    5-Star Rating

  • John Kinder

    Very efficient service

    Policy: Vehicle Replacement +

    5-Star Rating

  • David Meades

    Quick, easy to use website!

    Policy: Return to Invoice +

    5-Star Rating

  • Aileen Connelly-Byrne

    Easily explained and easy to follow for a novice like me who had never bought GAP insurance before - very quick no faffing around - good job!

    Policy: Vehicle Replacement +

    5-Star Rating

  • Miss Annetta Keen

    Excellect Service!!! Quick and easy to use, bringing a sense of peace of mind to us the customer who buy into finance cars. It helps us be covered straight away till we get the time to arrange full cover. Kind regards to All members of Direct GAP

    Policy: Free Gap Insurance

    5-Star Rating

  • Frank Glendinning

    Very impressed with the price and cover.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Iain Nicolson

    Competitive cover and easy to navigate web site.

    Policy: Tyre Insurance

    5-Star Rating

  • Lorna Mackay

    Quote given and Insurance arranged very quickly with no problem

    Policy: Vehicle Replacement +

    5-Star Rating

  • Adrian Pearson

    Site easy to navigate. Super quick quotation. Easy to see exactly what's covered. Very competitive quote.

    Policy: Return to Invoice +

    5-Star Rating

  • James Brann

    Best priced policy online for cover that I required... Easy form to fill out Thanks :-)

    Policy: Vehicle Replacement +

    5-Star Rating

  • brian Wistow

    Very straight forward and easy to use

    Policy: Return to Invoice +

    5-Star Rating

  • Andrew Coe

    very easy to use site and very informative documents

    Policy: Return to Invoice +

    5-Star Rating

  • Lee Hartley

    Very quick and easy

    Policy: Finance/Contract Hire

    5-Star Rating

  • Anthony Causer

    Excellent premium for the length of cover and benefits.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Clive Buckle

    Marvellous

    Policy: Free Gap Insurance

    5-Star Rating

  • Robert Spurgeon

    Extremely Helpful advice. Thank You

    Policy: Return to Invoice +

    5-Star Rating

  • David Fair

    Simple, clear explanations., Easy to understand and pay.

    Policy: Tyre Insurance

    5-Star Rating

  • Fiona Rutherford

    Very easy site to navigate. GAP insurance options are very clear - descriptions of various levels of cover are very easy to understand. Price is very competitive - much cheaper than price quoted by dealership. The proof of the pudding will be how any claim is handled - hopefully I will never have to rate you on this.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Claire Khan

    Very easy to buy and good value

    Policy: Vehicle Replacement +

    5-Star Rating

  • Dean mills

    Good quick service

    Policy: Return to Invoice +

    5-Star Rating

  • Pradeep Madhavan

    Quick and simple site to navigate

    Policy: Return to Invoice +

    5-Star Rating

  • John Littler

    Easy to arrange and quick response to my enquiry.

    Policy: Finance/Contract Hire

    5-Star Rating

  • GEMMA DOWNEY

    PARTNER HAD A POLICY WITH YOU IN 2006, WHEN HIS CAR WAS INBVOLVED IN A MAJOR INCIDENT YOU WERE PROMPT AND PROFESSIONAL AND WORKED WITH HIM AND THE INSURANCE COMPANY TO GET THE PAY OUT RESOLVED HENSE WHY MY PARTNER AND I HAVE TOOK OUT ANOTHER POLICY WITH YOU.

    Policy: Return to Invoice +

    5-Star Rating