Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14332 reviews

5 Star
13415
4 Star
904
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10
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1 Star
1
  • 2nd time of using Direct Gap. Simple easy to use & good value. I would definitely recommend

    Policy: Finance Gap

  • So simple quick and easy. A lot cheaper than the dealer was offering!

    Policy: Finance Gap

  • I was recommended by a friend as they have taken insurance with you in the past. The website was quick and easy to use so I now have peace of mind that I'm covered.

    Policy: Return to Invoice

  • Super quick and easy. Team were on hand to immediately answer my call and explain and last minute questions before I purchased the policy- thank you!

    Policy: Finance Gap

  • Excellent value on quote Great explanation of policy using worked examples. FAQs very informative Easy step by step process and took minutes to action

    Policy: Vehicle Replacement

  • Fast easy policy quote and set up. Have used Direct Gap for my last 3 cars. Would highly recommend!

    Policy: Return to Invoice

  • Competitive, easy to complete application. Phone call to clarify a specific issue dealt with promptly and effectively.

    Policy: Vehicle Replacement

  • The Representative I spoke to on the phoneline was very helpful and explained in great detail the options your company provide for GAP insurance.

    Policy: Return to Invoice

  • This is my second policy, just as easy has the first. No Hassle, first class service at a very competitive cost.

    Policy: Finance Gap

  • Very easy to set up and purchase. good explanations of the differences in the policies available

    Policy: Return to Invoice

  • Very quick to set up and a lot cheaper than going via the dealership

    Policy: Return to Invoice

  • Easy and quick to start gap insurance

    Policy: Vehicle Replacement

  • Quick, easy, absolute no-brainer to get this set up with a trusted company.

    Policy: Vehicle Replacement

  • Paul was great on the phone and put my mind at ease.

    Policy: Return to Invoice

  • Quick and easy to setup. Fantastic value, highly recommended

    Policy: Finance Gap

  • Return customer. Affordable, hassle free insurance

    Policy: Finance Gap

  • Easy to use, Very good prices, Payable by instalments

    Policy: Finance Gap

  • Best price got a few quote directgap was the cheapest not by a lot but within my budget

    Policy: Finance Gap

  • A lot cheaper than offer from BMW main dealer and better cover.

    Policy: Vehicle Replacement

  • Really liked the comparisons between the policies and the different examples of how each policy would pay out.

    Policy: Vehicle Replacement

  • So quick and easy to use wouldn’t use anyone else for gap insurance

    Policy: Return to Invoice

  • Great service. Easy to use and much cheaper that from leasing company.

    Policy: Finance Gap

  • Great price, ideal levels of cover for my needs for vehicle purchased on PCP finance, swift process!

    Policy: Finance Gap

  • Very easy process and good price. Monthly payments are very helpful

    Policy: Return to Invoice