Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

5-Star Rating

4.9 out of 5 based on 6815 reviews

5 Star
6471
4 Star
339
3 Star
5
2 Star
0
1 Star
0
  • Sarah Boardman

    Giving 5/5 assuming the policy does what it says it will if I need to use it at all. Great price, easy website to use and seemed really clear. Thanks Sarah

    Policy: Vehicle Replacement +

    5-Star Rating

  • Rachael Wood

    Very clear concise information on the policy. Great website and easy to deal with

    Policy: Vehicle Replacement +

    5-Star Rating

  • Iain Bellamy

    difficult to rate I've only just taken out the policy, in theory all looks good

    Policy: Vehicle Replacement +

    4-Star Rating

  • C MURRAY

    Very simple and straightforward. Paypal payment facility excellent.

    Policy: Return to Invoice +

    5-Star Rating

  • andrew penn

    60% cheaper than I was offered at availiblecar.com

    Policy: Finance/Contract Hire

    5-Star Rating

  • Carol Currington

    Good efficient service by telephone and email

    Policy: Return to Invoice +

    5-Star Rating

  • stephen johnson

    Very quick and easy - great price

    Policy: Vehicle Replacement +

    5-Star Rating

  • John Hawkesford

    Very helpful phone call with Ray

    Policy: Vehicle Replacement +

    5-Star Rating

  • Duncan Hall

    Easy to understand, fast processing.

    Policy: Return to Invoice +

    4-Star Rating

  • phil higgins

    easy to set up... peace of mind, thank you

    Policy: Finance/Contract Hire

    5-Star Rating

  • Stephen Hoper

    Very good value policy compared to previous ones I have bought

    Policy: Vehicle Replacement +

    5-Star Rating

  • Janet geraghty

    Very good, recommended by our financial advisor

    Policy: Return to Invoice +

    5-Star Rating

  • Chris Green

    Remarkably painless

    Policy: Vehicle Replacement +

    5-Star Rating

  • Tina Virani

    Easy to use site, one of the best quotes available, good reviews from previous customers. One suggestion would be to introduce a monthly payment plan.

    Policy: Vehicle Replacement +

    5-Star Rating

  • John Rivers

    Very good website ~ everything clearly labelled & main points covered.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Ben

    I hope I never have to use the service in full, but for ease of sorting out the right policy online and the cost Direct Gap are spot on .

    Policy: Return to Invoice +

    5-Star Rating

  • kim jenkins

    Ray was very helpful on the phone

    Policy: Return to Invoice +

    5-Star Rating

  • Darren Richardson

    An excellent and very Insightful website with lots of information on all of your GAP insurance products. Provided a highly competitive quote, especially compared to main dealer GAP quotation. Proof in the the product remains to be seen but here's hoping that never has to be utilised! Which? 5 star rating was the decider.

    Policy: Return to Invoice +

    5-Star Rating

  • Craig Robins

    Have used Direct GAP for a number of cars over the years, very fast and easy to set up. Would highly recommend.

    Policy: Return to Invoice +

    5-Star Rating

  • peter leigh

    compared to garage quote an excellent price

    Policy: Vehicle Replacement +

    5-Star Rating

  • Jonny Gage

    Excellent A++++++

    Policy: Vehicle Replacement +

    5-Star Rating

  • Colin Chapman

    Very good value for money compared to that offered by the dealer. Policy details explained very clearly and terms and conditions kept simple.

    Policy: Vehicle Replacement +

    5-Star Rating

  • MARSHAM

    ALWAYS A PLEASURE TO DEAL WITH

    Policy: Return to Invoice +

    5-Star Rating

  • Emma Barratt

    I spoke with a representative to discover several aspects and found her to be extremely friendly even wishing me a safe journey to collect our new car tomorrow. A very refreshing person to speak to,

    Policy: Return to Invoice +

    5-Star Rating