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No Mileage restrictions during life of policy Cover for all named drivers on your policy Feefo Platinum Trusted Service Award

Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14946 reviews

5 Star
13990
4 Star
938
3 Star
12
2 Star
2
1 Star
4

  • Very easy to set up and pay. I hope I never have to find out how good the claiming process is!

    Policy: Return to Invoice

  • Easy to use website, very reasonable, much cheaper than dealer. Would recommend

    Policy: Finance Gap

  • Hayley on the phone was great

    Policy: Return to Invoice

  • The process of purchasing the insurance was simple and easy to understand.

    Policy: Return to Invoice

  • Easy to set up

    Policy: Finance Gap

  • Just great reliable cover at a competitive price.

    Policy: Return to Invoice

  • Easy to understand and set up. Reasonable costs, very happy with purchase.

    Policy: Return to Invoice

  • Very easy process to use

    Policy: Vehicle Replacement

  • Quick and recommended by a friend

    Policy: Return to Invoice

  • Fair price, swift signing up procedure.

    Policy: Finance Gap

  • Easy to complete

    Policy: Vehicle Replacement

  • easy to buy and understand policy

    Policy: Vehicle Replacement

  • Quick Easy Done

    Policy: Return to Invoice

  • Straightforward, easy and good prices

    Policy: Vehicle Replacement

  • Easy of use and when I asked for assistance the responce was clear and polite.

    Policy: Vehicle Replacement

  • So far so good... easy to set off this Gap Insurance. It is a added protection.

    Policy: Return to Invoice

  • Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well

    Policy: Vehicle Replacement

  • Easy purchase. Easy to understand informative video.

    Policy: Return to Invoice

  • Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also she amended my cover from 3 to 4 yrs. Very pleased with the service I received today & will have no hesitation in recommending you to other people x

    Policy: Vehicle Replacement

  • Good quick service

    Policy: Finance Gap

  • Quick and easy service.

    Policy: Vehicle Replacement

  • Great and essy

    Policy: Finance Gap

  • Very straightforward

    Policy: Vehicle Replacement

  • Website very user-friendly; to operate and terminology easy to understand.

    Policy: Return to Invoice