Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

5-Star Rating

4.9 out of 5 based on 7957 reviews

5 Star
7536
4 Star
416
3 Star
5
2 Star
0
1 Star
0
  • SUSAN Neal

    Piece of mind at the click of a button. So easy to navigate. Thanks

    Policy: Return to Invoice +

    5-Star Rating

  • STEVE JEROME

    VERY EASY AND WILL ALWAYS BUY MY GAP FROM YOU GUYS. THANK YOU

    Policy: Return to Invoice +

    5-Star Rating

  • Toni Stott

    The 14 day free cover is great gives me a chance to get sorted out

    Policy: Vehicle Replacement +

    5-Star Rating

  • Susan Smith

    Staff very knowledgeable and helpful when I rang up with questions about cover. Thank you!

    Policy: Agreed Value

    5-Star Rating

  • Rhiannon Bevan

    I found the web site easy to use and the cost of insurance through Direct Gap is just a quarter of what the dealership wanted. Really pleased with speed of provision of electronic documents, there was NO delay at all.

    Policy: Return to Invoice +

    5-Star Rating

  • Rodney Howell

    Policy: Tyre Insurance

    5-Star Rating

  • Amy booth

    By far one of the easiest sites I've used for gap insurance! Bought instantly after such a hassle free and explained process!

    Policy: Finance/Contract Hire

    5-Star Rating

  • Graham Lee

    Everything was set out very clearly. The price of this 5 year cover is £111 less than the price the dealer was offering for their recommended 3 year cover! They clearly were getting a large commission.

    Policy: Return to Invoice +

    5-Star Rating

  • George Ridgway

    Vauxhall quoted me nearly £500 for GAP insurance and although I managed to haggle them down, I couldn't get anywhere near the £84 that DirectGAP offered me.

    Policy: Return to Invoice +

    5-Star Rating

  • Mehboob Virani

    Easy to follow form, easy payment and great value for money compared to main dealer price

    Policy: Vehicle Replacement +

    5-Star Rating

  • Darren Schneider

    During phone call all questions answered fully. Very good service

    Policy: Vehicle Replacement +

    5-Star Rating

  • Connor McGrath

    Policy: Vehicle Replacement +

    5-Star Rating

  • Stephen Purcell

    The cover is explained in terms that are easy to understand. I was able to tailor the policy so that it was suitable for my needs, whereas the dealer offered a policy at a flat rate, irrespective of the level of cover required, at almost four times the cost!

    Policy: Return to Invoice +

    5-Star Rating

  • R Thompson

    Easy to understand,and order

    Policy: Vehicle Replacement +

    5-Star Rating

  • Jake

    Good quick cover. Would recommend to anyone & will pass on to others

    Policy: Free Gap Insurance

    5-Star Rating

  • John Keith Wake

    Easy to purchase. Longer cover term than offered by greater and much lower price.

    Policy: Vehicle Replacement +

    5-Star Rating

  • MR Alan Sutcliffe

    each person i spoke to helped with the questions i asked and was patient with me

    Policy: Finance/Contract Hire

    5-Star Rating

  • Tracy Hitchings

    Best price! Amazing!!

    Policy: Finance/Contract Hire

    5-Star Rating

  • Kevin coe

    Extremely easy to set up,big saving on dealer quote.first class.

    Policy: Finance/Contract Hire

    5-Star Rating

  • David Thomas Evolution Health & Fitness

    Very friendly and professional each time I called. Made everything very easy. But hopefully I will never need to claim! Thank you

    Policy: Vehicle Replacement +

    5-Star Rating

  • Hakan Polat

    Spoke to a Mr Davis today about the policy before purchasing it. Agent was very helpful and explained everything perfectly in a precise and easy to understand manner. Very polite and a pleasure to do business with

    Policy: Vehicle Replacement +

    5-Star Rating

  • Tanya Lawson

    I was able to answer all my questions online without having to wait on the phone for ages!

    Policy: Vehicle Replacement +

    5-Star Rating

  • Carl Skerritt

    Site clear and easy to use, great experience when I called up to check my understanding. Really nice and helpful.

    Policy: Vehicle Replacement +

    5-Star Rating

  • katie

    Absolutely worth every penny following my previous car being wrote off! always expect the unexpected :(

    Policy: Return to Invoice +

    5-Star Rating