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A-rated UK Underwriter Feefo Platinum Trusted Service Award No Mileage restrictions during life of policy

Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.94-Star Rating

4.9 out of 5 based on 15479 reviews

5 Star
14512
4 Star
948
3 Star
12
2 Star
2
1 Star
5

  • Quoted a stupid price by the dealer. The cover looks very similar.

    Policy: Return to Invoice

  • A++++

    Policy: Finance Gap

  • You clarified the terms and condition giving me the confidence to buy.

    Policy: Return to Invoice

  • No pressure just answered my questions

    Policy: Return to Invoice

  • Like the instant cover and deferred start date

    Policy: Vehicle Replacement

  • Easy

    Policy: Return to Invoice

  • All very straight forward

    Policy: Vehicle Replacement

  • Thought it was only for new cars so pleased to find I could cover mine with you.

    Policy: Agreed Value

  • Sorry to be a pain but the first time I have bought Gap Insurance. James was very patient and explained all the options. I would use you again at the end of my contract.

    Policy: Finance Gap

  • The advice was appreciated

    Policy: Tyre Insurance

  • Lots cheaper than the dealer. The cover looks the same if not better.

    Policy: Return to Invoice

  • The 10% discount as an existing customer was a nice touch

    Policy: Return to Invoice

  • Quick phone call and you explained all about the products

    Policy: Vehicle Replacement

  • Great all round.

    Policy: Return to Invoice

  • A fraction of the dealers price

    Policy: Return to Invoice

  • Now that's what I call efficiency!

    Policy: Return to Invoice

  • After receiving your documents by e-mail and reading them through I contacted you by phone in order to verify a point. Your adviser was very helpful, increased my cover as requested and e-mailed amended documents with 10 minutes. Very pleased with your service. Your website is very easy to use and the printed documentation well laid out

    Policy: Vehicle Replacement

  • Great service,email with policy documents followed immediately as soon payment was made. Very responsive when I had an issue with the changing my personal registration number which they did for free. Highly recommended

    Policy: Return to Invoice

  • Only took minutes to cover my new van.

    Policy: Return to Invoice

  • You treated me with patience and great respect as a new customer. Thank you.

    Policy: Finance Gap

  • This is the second time I have bought gap insurance. The first time was from the dealer. I won't fall for their prices again

    Policy: Return to Invoice

  • Easy to quote and buy. Good product

    Policy: Return to Invoice

  • Good price, excellent excess protection as well, easy to sort out. A big weight has been lifted off my mind that my new lovely car is now covered for any eventuality. I have never made a claim as yet and hopefully I will never have to. But it's nice to know that if I do you will help me.

    Policy: Vehicle Replacement

  • Just bought a new Ford and wanted to make sure it was insured I case the worst happened. I looked at a few other web sites but found the layout on direct gap very easy to navigate. The price was very competitive in comparison to others Gets my vote

    Policy: Vehicle Replacement