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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.94-Star Rating

4.9 out of 5 based on 15479 reviews

5 Star
14512
4 Star
948
3 Star
12
2 Star
2
1 Star
5

  • Purchase of a car and I didn't want to potentially lose the difference between purchase and insurance write-off price. Direct Gap gives piece of mind.

    Policy: Return to Invoice

  • After comparing prices and comments you are the best

    Policy: Return to Invoice

  • Peace of mind. Very helpful staff.

    Policy: Vehicle Replacement

  • Price

    Policy: Return to Invoice

  • Good website. Person i spoke to very well informed.

    Policy: Return to Invoice

  • I found the website very easy to use & the price was very competitive. When i had phone in to change my policy the staff were very helpful.

    Policy: Return to Invoice

  • I was very pleased you now offer a deferred gap insurance as I always have a new car that is covered by my motor insurance for RTI.

    Policy: Return to Invoice

  • Having searched the web your site was the most informative and offered the best price for my needs.

    Policy: Vehicle Replacement

  • Good price

    Policy: Return to Invoice

  • To buy a good policy

    Policy: Return to Invoice

  • You were recommend by a friend who has direct gap insurance

    Policy: Vehicle Replacement

  • Bought a car for our son Alex and purchased gap insurance for other cars in the family however, purchased through the motor dealer and charged a ridiculous price. Was not aware that I could do it independently until a friend recommended me to your company. Hopefully we will not need to make any claim but it does give peace of mind to a parent.

    Policy: Return to Invoice

  • Based on a very helpful telephone call to Ray, previous experience of the company and, importantly, price and product

    Policy: Tyre Insurance

  • Excellent service. Good telephone manners of staff members. Good value.

    Policy: Return to Invoice

  • Excellent customer service from James

    Policy: Vehicle Replacement

  • My third van I have insured with you. Keep up the good work.

    Policy: Finance Gap

  • Dealer quoted me £400 you saved me over £300

    Policy: Vehicle Replacement

  • Much cheaper than the dealer

    Policy: Return to Invoice

  • Efficient and helpful.

    Policy: Vehicle Replacement

  • Easy to buy and understand

    Policy: Return to Invoice

  • easy

    Policy: Vehicle Replacement

  • a++++ very easy

    Policy: Return to Invoice

  • Thanks for recommending the tyre insurance cover as well as the VRI policy

    Policy: Vehicle Replacement

  • My third policy for my Daughter, nice and easy to deal with as always.

    Policy: Return to Invoice