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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.94-Star Rating

4.9 out of 5 based on 15478 reviews

5 Star
14511
4 Star
948
3 Star
12
2 Star
2
1 Star
5
  • Easy to use, this is the 3rd car I have insured with direct gap

    Policy: Vehicle Replacement

  • Nice clear web site. Easy to follow. Hopefully all necessary documents will be emailed over.

    Policy: Return to Invoice

  • Gentleman i spoke to was very helpful Thank you.

    Policy: Return to Invoice

  • Very easy to understand and purchase, thank you for not making the process complicated

    Policy: Vehicle Replacement

  • Having just taken out the policy, I can say I feel safe having chosen Direct Gap on account of the lady I spoke to on the phone. Sadly i did not get her name but she was very helful and reassuring. I called in on 29/12/13 at about 5.45pm. Thanks James

    Policy: Return to Invoice

  • Quick to set up and good price

    Policy: Return to Invoice

  • Easy to complete and competative

    Policy: Return to Invoice

  • Called in to confirm information on 24th of December at 15:00, gentleman was polite and could help with my questions.

    Policy: Finance Gap

  • I found the gentleman who helped me on the phone extremely valuable. This is often a daunting thing to do with a separate company but I was confident I was making the right decision following his advice. Thank you!

    Policy: Return to Invoice

  • Great value, easy to complete application online

    Policy: Return to Invoice

  • Very simple, quick and hassle free

    Policy: Return to Invoice

  • Top service Thanks

    Policy: Vehicle Replacement

  • always have dealt with james at direct gap on all our policys ,a pleasure to deal with x

    Policy: Return to Invoice

  • Excellent site, everything explained

    Policy: Tyre Insurance

  • Website is simple to use. Very competitive prices.

    Policy: Return to Invoice

  • Very efficient and quick to purchase.

    Policy: Return to Invoice

  • Policy: Return to Invoice

  • So Easy and great value for money

    Policy: Finance Gap

  • I cant believe my car dealer ship wanted £450 for what you offer for £99. I am very happy with my savings.

    Policy: Finance Gap

  • Very quick and easy to insure. Competitive prices.

    Policy: Return to Invoice

  • repeat customer, easy to use and good value and friendly telephone advice - thanks

    Policy: Vehicle Replacement

  • Great price - much cheaper than offered at the point of purchase!

    Policy: Vehicle Replacement

  • spoke to James originally very patient and understanding made me feel very confident and comfortable and understood my concerns answered all questions. quote was half that of dealers, also spoke to a lady just before purchase again very understanding. great website easy to use with easy to understand examples. thanks guys

    Policy: Return to Invoice

  • Quick, easy and competitive gap insurance for peace of mind

    Policy: Vehicle Replacement