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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14951 reviews

5 Star
13995
4 Star
938
3 Star
12
2 Star
2
1 Star
4
  • Competitive price, clear quote and buy process.

    Policy: Return to Invoice

  • Havent had to use the policy as just purchased, but cheap and user friendly interface!

    Policy: Return to Invoice

  • Easy to use site and excellent value compared to main dealers

    Policy: Vehicle Replacement

  • Easy, straightforward and reasonably priced - lets hope I don't need it :-)

    Policy: Return to Invoice

  • great service great price

    Policy: Return to Invoice

  • Just what I needed at a cost the company could afford

    Policy: Finance Gap

  • Very easy to use. I hope it will be as easy to claim if I ever need to!

    Policy: Finance Gap

  • Good, easy process to buy. I hope that I never need to claim, but this is when you really see how good the service is!

    Policy: Return to Invoice

  • Very easy to do not too complicated to understand which policy was correct and a good price.

    Policy: Finance Gap

  • Very fast and clear documentation

    Policy: Return to Invoice

  • very good price and clear quotation

    Policy: Return to Invoice

  • Easy to use and understand website

    Policy: Finance Gap

  • I have purchased this insurance for my son but have used you twice before. I have found your proces to be competitive and the web site easy to follow,

    Policy: Return to Invoice

  • This is a must-have insurance. Amazing value for money!

    Policy: Tyre Insurance

  • Easy to use, quickly sorted

    Policy: Return to Invoice

  • Excellent

    Policy: Finance Gap

  • Very happy with website format and how easy the terms and conditions were laid out.

    Policy: Vehicle Replacement

  • Straight forward e forms, very user freindly

    Policy: Return to Invoice

  • Rated 5* so far. Should IU ever need to claim, I hope I will have no reason to change my opinion.

    Policy: Vehicle Replacement

  • Excellent cover for the premium

    Policy: Vehicle Replacement

  • It was easy to get the policy set up in the website.

    Policy: Vehicle Replacement

  • Very clear website, fair price

    Policy: Vehicle Replacement

  • Very easy to do and price is very competitive.

    Policy: Return to Invoice

  • Really helpful guy (I think his name was Ken) when I called. He was really good and was more than happy to answer all my questions. He even offered me a lower level of cover at a less price although I plumped for more security in the end. Really helpful guy and thats why I came back to DirectGap.

    Policy: Vehicle Replacement