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Feefo Platinum Trusted Service Award Cover for all named drivers on your policy No Mileage restrictions during life of policy

Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14332 reviews

5 Star
13415
4 Star
904
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10
2 Star
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1 Star
1

  • After receiving your documents by e-mail and reading them through I contacted you by phone in order to verify a point. Your adviser was very helpful, increased my cover as requested and e-mailed amended documents with 10 minutes. Very pleased with your service. Your website is very easy to use and the printed documentation well laid out

    Policy: Vehicle Replacement

  • Great service,email with policy documents followed immediately as soon payment was made. Very responsive when I had an issue with the changing my personal registration number which they did for free. Highly recommended

    Policy: Return to Invoice

  • Only took minutes to cover my new van.

    Policy: Return to Invoice

  • You treated me with patience and great respect as a new customer. Thank you.

    Policy: Finance Gap

  • This is the second time I have bought gap insurance. The first time was from the dealer. I won't fall for their prices again

    Policy: Return to Invoice

  • Easy to quote and buy. Good product

    Policy: Return to Invoice

  • Good price, excellent excess protection as well, easy to sort out. A big weight has been lifted off my mind that my new lovely car is now covered for any eventuality. I have never made a claim as yet and hopefully I will never have to. But it's nice to know that if I do you will help me.

    Policy: Vehicle Replacement

  • Just bought a new Ford and wanted to make sure it was insured I case the worst happened. I looked at a few other web sites but found the layout on direct gap very easy to navigate. The price was very competitive in comparison to others Gets my vote

    Policy: Vehicle Replacement

  • Very good website, only 1 quick form to fill in

    Policy: Return to Invoice

  • Easy to use website, I got my policy documents immediately

    Policy: Vehicle Replacement

  • Excellent value and very clear advice and products

    Policy: Vehicle Replacement

  • I have never purchased gap insurance before. On being offered it by me car dealer I decided to shop around and saved more then 50%.

    Policy: Return to Invoice

  • Thanks for all your help

    Policy: Return to Invoice

  • Excellent

    Policy: Return to Invoice

  • Outstanding service & advice

    Policy: Finance Gap

  • Saved £200 on my Ford dealer quote

    Policy: Return to Invoice

  • Saves £'s over dealer price for a better product

    Policy: Return to Invoice

  • Superb service and price

    Policy: Finance Gap

  • You came recommended very highly

    Policy: Finance Gap

  • Saved a fortune on the price quoted by my Lexus dealer

    Policy: Vehicle Replacement

  • Elizabeth you are amazing thank you so much you explained everything perfectly and helped us so mhch picking the policy best suited to us will def recommend brilliant service thank you again.

    Policy: Return to Invoice

  • Very good value and such a clear site. 

    Policy: Return to Invoice

  • After being offered GAP by the dealer decided to check the internet for myself. Came to Direct Gap from the Which site.

    Policy: Vehicle Replacement

  • PRECISE ADVISE FROM ADVISOR ON TELEPHONE PRIOR TO PURCHASE

    Policy: Vehicle Replacement