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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.94-Star Rating

4.9 out of 5 based on 15478 reviews

5 Star
14511
4 Star
948
3 Star
12
2 Star
2
1 Star
5
  • Very easy. Half price of dealer.

    Policy: Vehicle Replacement

  • Very good service appreciated

    Policy: Free Gap Insurance

  • Very competitive deal, especially the 180 day limit from new purchase

    Policy: Vehicle Replacement

  • Second vehicle i have with a GAP insurance from yourselves. Excellent.

    Policy: Return to Invoice

  • cheap prices easy set up

    Policy: Return to Invoice

  • Quick & easy to use website. Clear instructions & quote given very quickly

    Policy: Return to Invoice

  • Good explanation of policy type and cover, easy steps to request quote and place order

    Policy: Vehicle Replacement

  • Site - Easy to use. Policy looks the same as main Dealer but with extra options. e.g. transferable.

    Policy: Return to Invoice

  • better cover than offered ny the Main Agent/car-dealer on purchase, at half the cost.......Thanks for the help at an important, tight moment.

    Policy: Return to Invoice

  • The web site and pricing are both good but only 4 out of five as yet because I have had no experience of making a claim or interacting with your Customer Service people. (hopefully I will never need to either !)

    Policy: Finance Gap

  • Very easy to use, peace of mind having this policy, hope I don't need to use it. Thanks D Hirst

    Policy: Vehicle Replacement

  • Easy and helpful to use . Good value.

    Policy: Finance Gap

  • Easy to navigate around website and easy to understand cover options

    Policy: Vehicle Replacement

  • Nice, straightforward and easy to understand.

    Policy: Return to Invoice

  • Very helpful call centre

    Policy: Tyre Insurance

  • The advisor on the phone was very friendly and helpful. The policy is very competitively priced and comprehensive.

    Policy: Return to Invoice

  • User friendly platform, and when called to make sure correct product being purchased call handler was very helpful and directed to correct area on website. Will recommend to others.

    Policy: Finance Gap

  • Great site, easy to use. Thanks.

    Policy: Finance Gap

  • Took a free policy for 14 days and got good service, reminded me when expired and advised on best option for my needs.

    Policy: Return to Invoice

  • It was very easy to purchase Direct Gap Insurance and a massive saving on the main dealers price for what was probably an inferior policy.

    Policy: Vehicle Replacement

  • easy to use website, completed within 5 minutes

    Policy: Finance Gap

  • Much better deal than the dealer offered

    Policy: Vehicle Replacement

  • Great service many thanks

    Policy: Return to Invoice

  • Excellent telephone help & instant e-mail quotation. Internet site easy to negotiate.

    Policy: Vehicle Replacement