Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Catherine Morrison 20 Feb 2026
5
This type of insurance gives me peace of mind knowing that my purchase is covered should anything happen to my car I’ve been using…
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
K Chaz 18 Dec 2013
5
Very good cover and great price
Steven Mason 4 Sep 2019
5
So simple to use and set up online , and best of all 1/3 Rd of the price the car dealer was offering for exact same service 5* A+…
Lyn Walker 23 Dec 2013
5
I saw it listed on the Which Gap Insurance site. Very easy to use, even for a pensioner!
Helen Faint 1 Sep 2021
5
Extremely easy online process and very competitive rate!
Andrew C 17 Dec 2013
5
The advice was appreciated
Susan Gambier 8 Apr 2021
5
This is the 2nd time i have used direct gap & would thoroughly recommend.