Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
mrs rekha patel 23 Dec 2013
5
i phoned yesterday and spoke to ray davis he explained all my concern polity and honestly for that reason i brought the policy…
Joseph Adeleye 26 Mar 2018
5
I had my car stolen and direct gap were very considerate. They helped me through my claim and helped with the vehicle replacement.…
Dianne 17 Dec 2013
5
Dealer quoted me £400 you saved me over £300
Ryoko Morishima 18 Dec 2013
5
Explained very well and you are fully covered by the FSA and Financial Services Compensation Scheme
Nick Cook 23 Dec 2013
5
Excellent experience all round. Bought policy online, but needed some help, so called the free phone number and within 2 minutes m…
Christine Davies 14 Sep 2023
5
Straightforward application process. Competitive premium rates. Have dealt with company before.