Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
Richard Smok 6 Mar 2024
5
I have used Direct Gap for many years and always found them competitive, value for money and easy to deal with.
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Keith Bishop 13 Sep 2020
5
A very easy process. We have used Direct Gap several times now & have found them very helpful if we had any questions about the po…
Karen Wynne 19 Mar 2021
5
Fabulous and easy. Your company was recommended to me.
geoffrey mclean 23 Dec 2013
5
Better price than dealer, better cover and far far better service
Maxine B 17 Dec 2013
5
Fast & easy just as you said. Looked at other providers but you had the best service.
Vincent Williams 20 Aug 2019
5
Dealer wanted me to purchase GAP for a used car at £399 for 3 years got same here for £129
BARGAIN
Viv 26 Mar 2021
5
Needed to claim on on a policy a few years ago; the staff were so human, it made a hard time a little more pleasant.
Adding to my…