Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Peter Egerton 1 Feb 2024
5
It’s so easy to set up and I’m confident in the policy that it covers all my costs.
Richard Smok 6 Mar 2024
5
I have used Direct Gap for many years and always found them competitive, value for money and easy to deal with.
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
David Spence 27 Dec 2013
5
Price (compared to manufacturers offer!) & easy to read web page with clear features & benefits for product.
ALKESH DESAI 10 Jun 2021
5
I recently bought a dealer approved car from Citygate VW Ruislip and the salesperson was trying to add on the gap insurance in the…
Michael Jackson 25 Apr 2022
5
The customer service and the impartial advice was excellent.
Barry Elliott 23 Dec 2013
5
Direct Gap gave the clearest information guide
Martin Dyer 27 Aug 2021
5
Called to discuss before purchasing as had not leased a car previously (had GAP on PCP vehicle)
Agent was very knowledgeable and c…
Peter Emsell 2 Sep 2021
5
Very easy to set up and piece of mind. Good value compared to Dealership