David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
David Pibworth 3 Feb 2024
5
Easy to complete and far cheaper than quoted by the main dealer
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Maxine B 17 Dec 2013
5
Fast & easy just as you said. Looked at other providers but you had the best service.
Robert Middlemass 27 Jun 2019
5
Straight forward, easy to understand, and a great price for GAP insurance, almost 50% cheaper than other insurers. Thank you Direc…
ALKESH DESAI 10 Jun 2021
5
I recently bought a dealer approved car from Citygate VW Ruislip and the salesperson was trying to add on the gap insurance in the…
Christopher Fear 23 Dec 2013
5
Extremely good price and very informative website with ease of use.
Roger Gaskell 9 Feb 2022
5
Very easy to navigate the website and excellent customer service communication. :-)
Allison knight 23 Dec 2013
5
The price , product and service were very good . I spoke to an advisor before purchasing as I had a few questions to ask, he was h…