David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Catherine Morrison 20 Feb 2026
5
This type of insurance gives me peace of mind knowing that my purchase is covered should anything happen to my car I’ve been using…
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Wendy Warwick 23 Dec 2013
5
Search engine. Good choice of products. Well explained.
Mick Guy 30 Oct 2020
5
That was so easy. My car, which I pick up today, now has GAP insurance. A very straight forward process that even I managed to com…
Damian 1 Sep 2021
5
Easy, fast and affordable service.
Paul Mobley 25 Aug 2021
5
Easy website, prompt reply to a question on live chat,and a good price.very pleased
Tracy Dowson 30 Mar 2021
5
Paul was amazing he explained the different policies in detail to me as I’d never had gap insurance before, made the whole process…
graham wait 18 Dec 2013
5
best information and cover up to 5 years