Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Michael Voyzey 4 Jan 2024
5
Really easy to purchase a Gap Insurance Policy this is my second one with Direct Gap
Julian Portman 26 Jan 2024
5
Very easy to arrange. Competitive price. Used with two previous cars.
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Frank Crutchley 23 Dec 2013
5
Price and ease of purchase
Barry Machin 29 Jan 2021
5
As simple as could possibly be and very prompt payment on my previous policy claim.
R Wren 17 Dec 2013
5
Much cheaper than the dealer
Kelly Goodyear 2 Mar 2021
5
Easy to get a quote and process - much cheaper than using a dealer! Wish I had known about them sooner!
Kenneth lewis 18 Dec 2013
5
Have been thinking about gap insurance since purchasing new vehicle but Dealer quote seemed very high. Have researched various oth…
Lucy Paulyn 14 Jul 2020
5
Super quick online forms and the telephone support for other queries was second to none!