Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
W Dallam 17 Dec 2013
5
Great service,email with policy documents followed immediately as soon payment was made. Very responsive when I had an issue with…
Robert Lawson 17 Oct 2018
5
Lady on the phone was the best operator , 10/10, informative ,helpful many thanks.
Ellie Nwolie 21 Apr 2018
5
Quick and easy! This was the cheapest price I found for gap insurance - much better than the dealership's offer of £399, and…
LISA MURPHY 21 Feb 2020
5
Nice simple clear site to use.
Let's hope we never have to use the policy but peace of mind that the company is so well rated
Robert Illingworth 29 Jun 2022
5
Easy to do and is very comprehensive.
William D 17 Dec 2013
5
My third policy with you. Thanks for the loyalty discount