Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
J Waugh 17 Dec 2013
5
After receiving your documents by e-mail and reading them through I contacted you by phone in order to verify a point. Your advise…
Susan Gambier 8 Apr 2021
5
This is the 2nd time i have used direct gap & would thoroughly recommend.
Alex Mitchell 4 Sep 2021
5
Easy website and clear explanation of products.
have purchased before and will again.
Thomas Field 2 Jun 2021
5
Easy process from start to finish. Clarity of the information provided on the website aids the decision making process prior to pu…
Robert prentice 18 Dec 2013
5
Ray was extremely friendly and informative, excellent to deal with
Paul M 17 Dec 2013
5
Easy to use website, I got my policy documents immediately