Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Julian Portman 26 Jan 2024
5
Very easy to arrange. Competitive price. Used with two previous cars.
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Pauline Shaw 17 Dec 2013
5
All very straight forward
Harvey Gee 28 Jul 2020
5
Brilliant when needed them even with the pressure of lockdown.
W Dallam 17 Dec 2013
5
Great service,email with policy documents followed immediately as soon payment was made. Very responsive when I had an issue with…
Mr M Vaziri 23 Dec 2013
5
Excellent website; Excellent telephone help; Excellent price
Neil Matthews 18 Dec 2013
5
Previous customer; both my car and my wife's are now protected.
ALKESH DESAI 10 Jun 2021
5
I recently bought a dealer approved car from Citygate VW Ruislip and the salesperson was trying to add on the gap insurance in the…