Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Catherine Morrison 20 Feb 2026
5
This type of insurance gives me peace of mind knowing that my purchase is covered should anything happen to my car I’ve been using…
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Garry Mason 18 Jun 2019
5
I have been using Direct Gap Insurance for a number of years and it definitely gives me peace of mind . Cars can be very expensive…
Mehvish Mirza 23 Dec 2013
5
Excellent & pleasant service, was able to find all answers on FAQ page. Happy!
Dawn Roberts 18 Dec 2013
5
Very good saving against dealer price. Thank you for saving me so much money.
Claire Hughes 1 Jul 2021
5
Very easy process and good price. Monthly payments are very helpful
DAVID PIERCE 17 Dec 2013
5
PRECISE ADVISE FROM ADVISOR ON TELEPHONE PRIOR TO PURCHASE
J Baker 18 Dec 2013
5
Was the site I found after reading the which consumer website. Easy to use site and covered what I needed at a better price than a…