David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Michael Voyzey 4 Jan 2024
5
Really easy to purchase a Gap Insurance Policy this is my second one with Direct Gap
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Richard Smok 6 Mar 2024
5
I have used Direct Gap for many years and always found them competitive, value for money and easy to deal with.
robert pearce 20 Dec 2013
5
A competitive price
A friendly and easy to understand web site
The security of FSA
The only site offering 5 year…
Alan Parker 6 Mar 2021
5
Very easy to set up my policy. The one query I had was dealt with expertly over the phone. Excellent value for money beating the d…
Darren yates 1 Apr 2022
5
Very easy to do only took 5 mins to set up and the offer direct debit if you don't want to do it in one hit.. Great !
Paul Lamb 30 Mar 2018
5
Spoke to CS and he was very helpful on advising us the full terms of each policy - very helpful indeed