Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Catherine Morrison 20 Feb 2026
5
This type of insurance gives me peace of mind knowing that my purchase is covered should anything happen to my car I’ve been using…
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Nick Rundle 18 Dec 2013
5
James was very helpful and advised a novice like myself on the best product in your range suited to my circumstances!
Robert Evans 18 Dec 2013
5
You have the type of policy that I was looking for & at a far cheaper price than I was quoted by the car dealership.
Michael Russell 19 May 2021
5
Great prices, especially for 5yrs!
Very professional web site, better than any other for insurance I have ever seen!
I feel most c…
Vivienne wooll 18 Dec 2013
5
I have previously had a vehicle replacement insurance gap insurance with direct gap and they were very helpful and a good price. I…
Sophia Starr 18 Dec 2013
5
Choice of polices and flexibility of cover. Helpful person on phone when rang up to make some queries before buying, easy website…
clive williams 14 Jul 2023
5
As always great first class customer service. Have always used and will continue to do so. !!
Thanks