Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Richard Smok 6 Mar 2024
5
I have used Direct Gap for many years and always found them competitive, value for money and easy to deal with.
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
John S 17 Dec 2013
5
The third policy I have bought from you, many thanks.
A Bowers 23 Dec 2013
5
Simple to purchase and clear advice and access to the policy documents
Victoria D 11 May 2021
5
So easy and simple and great value!! Second car I’m using them with and gives me great peace of mind when driving
Edward Amat 18 Dec 2013
5
Very easy to use website. All the information was clearly laid out and easy to follow.
tim walker 23 Dec 2013
5
I spoke to someone on the phone. It was the help that he offered that prompted my purchase. Price was secondary. I will only ever…
Ryan Warfield 25 Feb 2021
5
Really helpful over the phone & via email. Much better value than what the dealership offered! Would highly recommend them!