jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Richard Smok 6 Mar 2024
5
I have used Direct Gap for many years and always found them competitive, value for money and easy to deal with.
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Tracey Wassell 28 Apr 2021
5
Second time we have used Direct Gap, would highly recomend.
Judith Hole 18 Dec 2013
5
Did lots of research but the decision was based on telephone call. I spoke to James who was very helpful and explained everything…
Garry Mason 18 Jun 2019
5
I have been using Direct Gap Insurance for a number of years and it definitely gives me peace of mind . Cars can be very expensive…
DAVE DAVIERS 2 Mar 2019
5
2ND POLICY NOW NEVER THOUGHT I'D USE FIRST ONE BUT SO GLAD I HAD IT AS CAR WRITTEN OFF AFTER 4 MONTHS. DIRECT GAP PAID OUT DIFFERE…
Kerry Hartnell 23 Oct 2017
5
I took a policy out with car dealership with my last car paying £500 for 4 yrs. So when we bought this new car for just under…
Clifford Watts 18 Dec 2013
5
Best web site we visited for this insurance