Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Catherine Morrison 20 Feb 2026
5
This type of insurance gives me peace of mind knowing that my purchase is covered should anything happen to my car I’ve been using…
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Emma Mason 10 Jun 2018
5
Clear policies, I liked the 'example' policies for each option—very useful to help me decide on which GAP to buy.
Aaron Townsend 1 Sep 2021
5
Very straightforward and close to half what the dealer wanted to charge!
Jayne Ellison 29 Nov 2019
5
Excellent company. Had to make a claim this year after having my car stolen, could not fault their customer service. Claim was de…
Robert Evans 18 Dec 2013
5
You have the type of policy that I was looking for & at a far cheaper price than I was quoted by the car dealership.
Lucy Paulyn 14 Jul 2020
5
Super quick online forms and the telephone support for other queries was second to none!