Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Catherine Morrison 20 Feb 2026
5
This type of insurance gives me peace of mind knowing that my purchase is covered should anything happen to my car I’ve been using…
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
geoffrey mclean 23 Dec 2013
5
Better price than dealer, better cover and far far better service
Nicole Hickman 17 May 2018
5
Great service, super quick & brilliant price. I've always purchased my GAP via the dealership and it's always cost me c. £…
peter boardman 25 Mar 2017
5
Easy to apply. Family member had cause to claim on GAP policy and Customer Service was helpful and quick. Always have this cover o…
John Jones 17 Dec 2013
5
Lots cheaper than the dealer. The cover looks the same if not better.
John Evans 10 Dec 2018
5
Very Good and very friendly service when I contacted you regarding a couple of questions.