David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
ian roberts 9 Apr 2021
5
Excellent service very competitive, third policy in the house.
James Alexander 28 Jun 2019
5
Easy to complete, instant response from Direct Gap adviser. Done in 5 Minutes and 50% cheaper than dealership.
David Pibworth 3 Feb 2024
5
Easy to complete and far cheaper than quoted by the main dealer
Karen King 6 Sep 2021
5
Super quick & easy to purchase. Competitive price too.
Mike Vigna 21 Oct 2020
5
Used this service for over 15 years, first class as always!