Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Catherine Morrison 20 Feb 2026
5
This type of insurance gives me peace of mind knowing that my purchase is covered should anything happen to my car I’ve been using…
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Kayleigh Rolph 11 Mar 2021
5
Fantastic easy worry free service! Would recommend to a friend!
Dave Wilkinson 6 Sep 2023
5
Very straight-forward and a compoetitive price.
Paul Mobley 25 Aug 2021
5
Easy website, prompt reply to a question on live chat,and a good price.very pleased
Peter Banks 23 Dec 2013
5
Hope we never need it, but online reviews convinced me to go with you rather than anyone else
Ann 21 Jun 2018
5
Less than half the price of dealer. You can see the policy before you commit to buy. I think I've done the right thing. Excellent…
A Kenny 11 Nov 2018
5
2nd vehicle covered with Direct Gap - very easy and a lot cheaper than policy offered by dealer