James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Phil Bartle 18 Dec 2013
5
Simple and easy to find out what I wanted.
Mrs K McSweeney 27 Feb 2019
5
Checked out previous reviews, all positive. Good price compared to other sites.
Colin Malley 13 Dec 2019
5
Wesbite easy to use and when i phoned with a query regarding deposit protection Paul explained the policy clearly to me, without p…
Joanne Lee 20 Mar 2021
5
I can’t believe how simple and easy this insurance was to set up compared to other sites I looked at, the price was very competiti…
Mr C E Battensby 18 Dec 2013
5
Superb service to back up attractive product seen on a well presented website. Above all, though, an outstanding personal service…
Roger Sharples 23 Dec 2013
5
The policy could be deferred for 12 months and cost was much less than quoted by main dealer.