Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Catherine Morrison 20 Feb 2026
5
This type of insurance gives me peace of mind knowing that my purchase is covered should anything happen to my car I’ve been using…
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
A Bowers 23 Dec 2013
5
Simple to purchase and clear advice and access to the policy documents
Graham Old 18 Dec 2013
5
Quick, easy and simple and provided exactly what I required.
Jamie Stafford 7 Sep 2018
5
Took a policy with my previous car and even though it wasn’t needed it was nice to have the protection. Needless to say my n…
Darren yates 1 Apr 2022
5
Very easy to do only took 5 mins to set up and the offer direct debit if you don't want to do it in one hit.. Great !
Michael Russell 19 May 2021
5
Great prices, especially for 5yrs!
Very professional web site, better than any other for insurance I have ever seen!
I feel most c…
Warren Edwicker 17 Aug 2021
5
This is my third policy from Direct Gap. Easy to get a quote, best price for the cover offered and customer service is great if yo…