Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Julian Portman 26 Jan 2024
5
Very easy to arrange. Competitive price. Used with two previous cars.
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Michael Voyzey 4 Jan 2024
5
Really easy to purchase a Gap Insurance Policy this is my second one with Direct Gap
Peter Egerton 1 Feb 2024
5
It’s so easy to set up and I’m confident in the policy that it covers all my costs.
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Vincent Williams 20 Aug 2019
5
Dealer wanted me to purchase GAP for a used car at £399 for 3 years got same here for £129
BARGAIN
Allan Hucks 3 Mar 2017
5
Clear and simple. What more can you want. Audi wanted £500. Less than £200 for the same cover. What more can I say
Ryan Warfield 25 Feb 2021
5
Really helpful over the phone & via email. Much better value than what the dealership offered! Would highly recommend them!
Peter W 3 May 2017
5
Very clear website - the best of the several we looked at. A couple of small queries were quickly answered by very friendly and ef…
Debra Wilks 2 Jun 2021
5
Very simple website - easy to purchase insurance I needed. Very helpful when I had to phone to confirm something. Finally, very…