darren birch 8 Jan 2024
5
used before and experienced great service, thats why im back
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Richard Smok 6 Mar 2024
5
I have used Direct Gap for many years and always found them competitive, value for money and easy to deal with.
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Jacqueline Stevens 24 Aug 2020
5
Quick to purchase, well explained and good value for money. Thank you :)
Darren Carter 13 Sep 2021
5
Great value for money, quick and easy to setup.
Sophie Blenkin 12 Sep 2021
5
Very easy to set policy up. Has all the information you need to make sure the policy is correct for you.
Richard. Alan. Smith 16 Jul 2023
5
Second time used for gap insurance, no hassle just straight forward application process and a sensible cost. Would highly recommen…
Robert Lawson 17 Oct 2018
5
Lady on the phone was the best operator , 10/10, informative ,helpful many thanks.
John Robinson 10 Oct 2019
5
I have used direct gap before and have always been happy with them I have never had to make claim but it Gives me piece of mind to…