Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Sophie Braddock 10 Jan 2020
5
I was nervous about taking out GAP insurance by myself as I have always done it though the dealership, but it was costing me so mu…
A Anderson 26 Aug 2017
5
Easy website to use, saved me £££'s on dealers prices ..very happy!
Justin Young 30 Jul 2019
5
Very easy to use when purchasing the policy, we shall see how they do if we ever need to claim!
Aidan O'Carroll 31 Jan 2022
5
Straightforward and excellent value for money compared to the dealers prices.
Joanne Ashworth 22 Mar 2021
5
Quick and simple to do 10/10
Stuart Weatherdon 8 Jun 2023
5
Straight forward to buy & much cheaper than the dealer...👍 hopefully I will never need it, but its peace of mind if the unthinkab…