Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
P Johal 17 Dec 2013
5
Wish I had heard of you when I last bought my car and policy from the dealer. They charged me £500 and did not explain the pr…
Susan Perkins 11 Jun 2019
5
Incredibly competitive pricing, including cover for things the dealership didn't and all for a much lower price!
John Clayton 18 Dec 2013
5
Competitive alternative to dealer product
Carolyn Reynolds 23 Dec 2013
5
To find a more competitive quote than that offered by car dealer. Received comprehensive and reassuring advice from you as well as…
Phil Edwards 10 Jul 2021
5
Easy to use, Very good prices, Payable by instalments