Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Catherine Morrison 20 Feb 2026
5
This type of insurance gives me peace of mind knowing that my purchase is covered should anything happen to my car I’ve been using…
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Tracey Deakin 19 Dec 2013
5
Nice easy website, price was very competitive.
Yvonne Hanson 18 Dec 2013
5
Easy site to follow. My partner was a car salesman and he recommended that I should insure the car.
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Charlotte Rowe 23 Dec 2013
5
Prices, they seemed very reasnable and easy to do thank you
Philip C 23 Dec 2013
5
I used Direct Gap after recently having my car written off (no fault of my own) and being left with a short fall to pay with the l…