David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Craig Robins 18 Dec 2013
5
I have previously taken out GAP insurance with Direct GAP on my previous vehicle, although thankfully I did not need to use it, I…
Pam Macmillan 17 Dec 2013
5
You clarified the terms and condition giving me the confidence to buy.
Arthur B 18 Dec 2013
5
The price was competitive but the main reasons for taking this insurance was the free transfer of policy to another car and it was…
Louisa Horth 19 Jun 2021
5
Quick and easy to get a quote and set up insurance.
Speedy service should you ever have to claim to on past experience!
SUZANNE BARRETT 18 Dec 2013
5
Existing customer, like new products and prices.
LISA MURPHY 21 Feb 2020
5
Nice simple clear site to use.
Let's hope we never have to use the policy but peace of mind that the company is so well rated