Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Peter Egerton 1 Feb 2024
5
It’s so easy to set up and I’m confident in the policy that it covers all my costs.
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Richard Smok 6 Mar 2024
5
I have used Direct Gap for many years and always found them competitive, value for money and easy to deal with.
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Peter G 18 Dec 2013
5
Bought a one year old car - dealer recommended GAP but theirs was twice teh price of yours for less cover.
Nigel Fenton 7 Mar 2020
5
I had to make a claim with these guys before and was very happy with the service I received and was paid out very swiftly. I am no…
G Moss 17 Dec 2013
5
I was very pleased you now offer a deferred gap insurance as I always have a new car that is covered by my motor insurance for RTI…
Barry Elliott 23 Dec 2013
5
Direct Gap gave the clearest information guide
Gary (Manchester) 31 Oct 2023
5
Straight forward & easy to use website. Explained what was covered, easy to understand & complete purchase. Much better value than…
David Hughes 17 Dec 2013
5
Came out best in multiple web searches. Easy to use and fast site. Completed transaction in 10 mins.:-)