Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Richard Smok 6 Mar 2024
5
I have used Direct Gap for many years and always found them competitive, value for money and easy to deal with.
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Michael Heywood 9 Nov 2017
5
Great advice over the phone, and the policy was over £300 cheaper than the dealer's equivalent.
Andrew Garner 13 May 2022
5
Easy to set up and a great deal cheaper than dealer, also a uk based company!
Garry Mason 18 Jun 2019
5
I have been using Direct Gap Insurance for a number of years and it definitely gives me peace of mind . Cars can be very expensive…
Olivier Barthelemy 18 Dec 2013
5
Seems to have best service combined with competitive price.
Lewis Smith 12 Jan 2019
5
Very quick & easy to do... very straightforward. Would definitely recommend from a purchasing point of you. Clear guidance, ve…