Julian Portman 26 Jan 2024
5
Very easy to arrange. Competitive price. Used with two previous cars.
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Michael Voyzey 4 Jan 2024
5
Really easy to purchase a Gap Insurance Policy this is my second one with Direct Gap
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Peter Hobden 19 Dec 2013
5
If I could give the overall experience 10 I would. This policy is way beyond anything you can get from a dealer. I had to phone to…
Charlotte Wood 23 Dec 2013
5
many thanks for all your advice on the best policy for my needs. Great customer service.
L RUSHFORTH 11 Jul 2019
5
Transparent and easy cover within 5 mins. I work for a GAP company but chose my RTI/Finance policy from here with a 70% saving!! R…
Vivienne wooll 18 Dec 2013
5
I have previously had a vehicle replacement insurance gap insurance with direct gap and they were very helpful and a good price. I…
Barry Machin 29 Jan 2021
5
As simple as could possibly be and very prompt payment on my previous policy claim.
Judith Hole 18 Dec 2013
5
Did lots of research but the decision was based on telephone call. I spoke to James who was very helpful and explained everything…