David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Arthur B 18 Dec 2013
5
The price was competitive but the main reasons for taking this insurance was the free transfer of policy to another car and it was…
Stephen Dury 26 Apr 2021
5
£300 cheaper, for the same cover, as the quote from my dealer.
Lynne Barber 6 Sep 2019
5
Easy webpage to navigate. Comprehensive easy to understand comparison quotes. Saved £110 on previous quote like for like.
Simon 26 Mar 2021
5
So easy to deal with. Great prices. Took a policy out and the car went back so cancelled and was done straight away and refunded.…
Andrew Letby 18 Dec 2013
5
Much better value than offered by dealer
Gaynor Powers 11 Apr 2022
5
Easy choice of GAP insurance options, explanations for each cover, affordable and easy to purchase online. Helpline if needed.