Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Peter Egerton 1 Feb 2024
5
It’s so easy to set up and I’m confident in the policy that it covers all my costs.
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
darren birch 8 Jan 2024
5
used before and experienced great service, thats why im back
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Michael Voyzey 4 Jan 2024
5
Really easy to purchase a Gap Insurance Policy this is my second one with Direct Gap
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Paul Gregory 19 Mar 2021
5
I used you before, I will again and again, this is so easy. Thanks.
Robert Gillespie 23 Dec 2013
5
Brilliant alternative to BMW products
Mrs K Dorning 9 Jan 2019
5
Very simple to arrange, competitive quotation. Far better than the dealer option.
John Goodall 18 Dec 2013
5
Buying a new car and dealer wanted £395 for the same amount of cover. Much cheaper buying direct.
Mark Lunt 23 Dec 2013
5
We were introduced to the principle of GAP insurance by the dealer. We chose yours because it was significantly cheaper and offere…
Kayleigh Rolph 11 Mar 2021
5
Fantastic easy worry free service! Would recommend to a friend!