Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Tracy Dowson 30 Mar 2021
5
Paul was amazing he explained the different policies in detail to me as I’d never had gap insurance before, made the whole process…
Michael Dutton 27 Nov 2020
5
very easy process, no hassle and goog value for money
Barry Tunnicliffe 28 Apr 2021
5
This is my third time using Direct Gap. Always a much better deal the dealers and with the same or if not better benefits.
Mark Bird 18 Dec 2013
5
Very easy to navigate website plus clear and precise detail made it easy to choose the right product at a very competitive price.
Andy C 23 Dec 2019
5
Very efficient and simple process that literally took minutes to set up. Able to get both GAP and Alloy Wheel insurance for far l…
John Szostak 27 Sep 2019
5
Nice and easy to process, had to ring a couple of times to check some details and found the operators extremely helpful. Glad it's…