Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Mick Coy 23 Dec 2013
5
Superb, simple use of technogy. So many companies bog themselves down in complicated web sites and backend capabilities that it co…
Atul Patel 17 Dec 2013
4
It offered the best price for the 5 year term. Many of your competitors only offer 4 years for the same fee.
Peter holland 18 Dec 2013
5
Product seamed to cover my needs. Also very helpful when I advised them that I had put the incorrect registration details on the a…
Les Finch 20 Dec 2013
5
Brilliant customer service, product and price
Graham Old 18 Dec 2013
5
Quick, easy and simple and provided exactly what I required.
Barry Machin 29 Jan 2021
5
As simple as could possibly be and very prompt payment on my previous policy claim.