MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Catherine Morrison 20 Feb 2026
5
This type of insurance gives me peace of mind knowing that my purchase is covered should anything happen to my car I’ve been using…
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Joshua O'garro 25 Aug 2017
5
This made it so easy for me to purchase gap insurance, when looking at other sites it's daunting when you see the prices of other…
Barry Tunnicliffe 28 Apr 2021
5
This is my third time using Direct Gap. Always a much better deal the dealers and with the same or if not better benefits.
SUZANNE BARRETT 18 Dec 2013
5
Existing customer, like new products and prices.
Sophia Starr 18 Dec 2013
5
Choice of polices and flexibility of cover. Helpful person on phone when rang up to make some queries before buying, easy website…
Barbara Mulcahy 23 Dec 2013
5
The website is very easy to navigate and when I had a query it was dealt with very efficiently by James Cartwright. I will definit…
Mick Coy 23 Dec 2013
5
Superb, simple use of technogy. So many companies bog themselves down in complicated web sites and backend capabilities that it co…