Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Catherine Morrison 20 Feb 2026
5
This type of insurance gives me peace of mind knowing that my purchase is covered should anything happen to my car I’ve been using…
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Thomas Field 2 Jun 2021
5
Easy process from start to finish. Clarity of the information provided on the website aids the decision making process prior to pu…
Kirk Huelin 18 Dec 2013
5
I've found your service good and you have a good reputation.
Karen Wynne 19 Mar 2021
5
Fabulous and easy. Your company was recommended to me.
Stephanie Stockbridge 18 Dec 2013
5
Competitive quote and better website than other similar companies
Kay Short 23 Dec 2013
5
Have used Direct Gap's products for my last 3 cars. Easy, simply worded, fantastic price...highly recommended!
Rita Scarlett 31 Dec 2020
5
always use and very easy to get around on the website will always recommend and always cheaper than the dealership