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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14952 reviews

5 Star
13996
4 Star
938
3 Star
12
2 Star
2
1 Star
4
  • Simple to use and is now the second policy I have purchased

    Policy: Return to Invoice

  • Very straightforward and easy to purchase on the website We were quoted £330 from a VW dealer for our Cooper S we purchased for £12500 but DirectGap offered us 3 yrs for £129 a substantial saving. Guess the proof of the pudding will come down to if we ever need it but I’m confident Direct Gap will be up to the job

    Policy: Return to Invoice

  • Win, win, win. Great cover at a good price, and an easy process on-line.

    Policy: Finance Gap

  • Good cover at a competitive price , plus the option to defer for 12 months on new vehicles is very welcome.

    Policy: Return to Invoice

  • Second time using direct gap

    Policy: Vehicle Replacement

  • Easy, comprehensive and good coverage

    Policy: Vehicle Replacement

  • excellent as always.

    Policy: Vehicle Replacement

  • Easy to follow application. Will recommend to others. Good price.

    Policy: Return to Invoice

  • Dealer wanted me to purchase GAP for a used car at £399 for 3 years got same here for £129 BARGAIN

    Policy: Return to Invoice

  • I spoke to a very nice helpful lady named Haley, and i asked her a couple of questions and she explained everything to me so i understood what everything meant. She is a credit to the company and i would definitely recommend this company.

    Policy: Return to Invoice

  • Easy payment and a good explanation of how GAP insurance works, for a first time user always useful. Much cheaper than my quote from the main dealer garage.

    Policy: Finance Gap

  • I am a returning customer as I have been very satisfied with the service in the past.

    Policy: Vehicle Replacement

  • The website was really clear, much clearer than competitors. I had one question, which I then called up. Call was answered quickly with no lengthy holding time, and all sorted. Documents came through efficiently and clear too.

    Policy: Vehicle Replacement

  • Always the cheapest policy available, generally £300-400 cheaper than those offered in the dealership.

    Policy: Finance Gap

  • Clear details in language easy to understand, payment by PayPal for ease of mind.

    Policy: Return to Invoice

  • Such a great website: easy to use, customer-friendly wording and great deals on GAP insurance too!

    Policy: Return to Invoice

  • Easy to use website, got gap insurance on my car &now wheel cover. Both with a reasonable quote.

    Policy: Alloy Wheel

  • Easy to use website. I was recommended by a friend. Thanks John Drake

    Policy: Vehicle Replacement

  • Used direct gap for my last car and got back a massive amount of money for a small insurance fee. Direct gap were quick and I had no hassle in getting all my money back. Happy returning customer.

    Policy: Return to Invoice

  • 4th time policy holder

    Policy: Finance Gap

  • So easy and quick to set up and saved over one hundred pounds what I was quoted elsewhere.

    Policy: Return to Invoice

  • Great set to use, easy to follow, helpful over the phone to discuss , competitive prices

    Policy: Finance Gap

  • Very easy to use when purchasing the policy, we shall see how they do if we ever need to claim!

    Policy: Finance Gap

  • Very reasonable and customer journey excellent on website.

    Policy: Return to Invoice