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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14951 reviews

5 Star
13995
4 Star
938
3 Star
12
2 Star
2
1 Star
4
  • I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.

    Policy: Lease/Contract Hire Gap

  • Good service and easy to complete

    Policy: Return to Invoice

  • Good prices, easy to buy.

    Policy: Return to Invoice

  • Easy process

    Policy: Return to Invoice

  • Easy to purchase competitively priced ,can only give a 3 star as the proof is in the pudding if I need to claim.

    Policy: Vehicle Replacement

  • Great as always

    Policy: Vehicle Replacement

  • Reserve judgement until I have to make a claim - hopefully never

    Policy: Return to Invoice

  • 1

    Policy: Return to Invoice

  • Easy on-line purchase. Great value. Hope never to use.

    Policy: Vehicle Replacement

  • Quick, easy and competitively priced. Great

    Policy: Return to Invoice

  • nice &easy thanks

    Policy: Vehicle Replacement

  • HOPEFULLY NEVER HAVE TO USE YOU BUT SO FAR SO GOOD

    Policy: Return to Invoice

  • Easy to transact

    Policy: Return to Invoice

  • Easy to use and full instructions to ensure correct insurance is purchased

    Policy: Return to Invoice

  • Website easy to use.

    Policy: Vehicle Replacement

  • Easy quick process Easy to understand with examples given.

    Policy: Vehicle Replacement

  • .

    Policy: Return to Invoice

  • Really easy to arrange, recommended by a friend, and reviews are excellent. Hopefully won’t need it but reassuring it’s in place

    Policy: Return to Invoice

  • Friendly use. Easy access

    Policy: Return to Invoice

  • VERY EASY SETUP

    Policy: Return to Invoice

  • Brilliant

    Policy: Return to Invoice

  • Easy to purchase

    Policy: Return to Invoice

  • Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment

    Policy: Vehicle Replacement

  • Quick service from very efficient representative easy to set up

    Policy: Vehicle Replacement