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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14924 reviews

5 Star
13969
4 Star
937
3 Star
12
2 Star
2
1 Star
4
  • Had previous products, great so far

    Policy: Free Gap Insurance

  • Called to discuss before purchasing as had not leased a car previously (had GAP on PCP vehicle) Agent was very knowledgeable and covered all of my queries in detail

    Policy: Finance Gap

  • Quick and simple. Documents have been received and ready to print out to be kept with the log book. Peace of mind driving.

    Policy: Return to Invoice

  • Easy website, prompt reply to a question on live chat,and a good price.very pleased

    Policy: Return to Invoice

  • First time ever buying GAP Insurance…reasons to buy were explained clearly, and very easy for me to understand. Very good price compared with dealers version of same product. I recommend DirectGap

    Policy: Finance Gap

  • This is my third policy from Direct Gap. Easy to get a quote, best price for the cover offered and customer service is great if you have to call them. Highly recommend this company.

    Policy: Return to Invoice

  • Fast and easy....used this company for my last 3 cars and never had an issue :)

    Policy: Return to Invoice

  • Really simple process and was set up without any hassle and better price than most other gap insurance providers

    Policy: Finance Gap

  • Quick and easy

    Policy: Finance Gap

  • Excellent service

    Policy: Finance Gap

  • Quick easy online service after being let down by car company where I bought my car from.

    Policy: Finance Gap

  • Really straight forward to arrange and easy to understand. A lot cheaper than the dealer wanted.

    Policy: Return to Invoice

  • recommeded by a friend, so easy to set up a policy and a great price

    Policy: Finance Gap

  • 2nd time of using Direct Gap. Simple easy to use & good value. I would definitely recommend

    Policy: Finance Gap

  • So simple quick and easy. A lot cheaper than the dealer was offering!

    Policy: Finance Gap

  • I was recommended by a friend as they have taken insurance with you in the past. The website was quick and easy to use so I now have peace of mind that I'm covered.

    Policy: Return to Invoice

  • Super quick and easy. Team were on hand to immediately answer my call and explain and last minute questions before I purchased the policy- thank you!

    Policy: Finance Gap

  • Excellent value on quote Great explanation of policy using worked examples. FAQs very informative Easy step by step process and took minutes to action

    Policy: Vehicle Replacement

  • Fast easy policy quote and set up. Have used Direct Gap for my last 3 cars. Would highly recommend!

    Policy: Return to Invoice

  • Competitive, easy to complete application. Phone call to clarify a specific issue dealt with promptly and effectively.

    Policy: Vehicle Replacement

  • The Representative I spoke to on the phoneline was very helpful and explained in great detail the options your company provide for GAP insurance.

    Policy: Return to Invoice

  • This is my second policy, just as easy has the first. No Hassle, first class service at a very competitive cost.

    Policy: Finance Gap

  • Very easy to set up and purchase. good explanations of the differences in the policies available

    Policy: Return to Invoice

  • Very quick to set up and a lot cheaper than going via the dealership

    Policy: Return to Invoice