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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.94-Star Rating

4.9 out of 5 based on 15293 reviews

5 Star
14327
4 Star
948
3 Star
12
2 Star
2
1 Star
4
  • Straightforward, easy and good prices

    Policy: Vehicle Replacement

  • Easy of use and when I asked for assistance the responce was clear and polite.

    Policy: Vehicle Replacement

  • So far so good... easy to set off this Gap Insurance. It is a added protection.

    Policy: Return to Invoice

  • Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well

    Policy: Vehicle Replacement

  • Easy purchase. Easy to understand informative video.

    Policy: Return to Invoice

  • Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also she amended my cover from 3 to 4 yrs. Very pleased with the service I received today & will have no hesitation in recommending you to other people x

    Policy: Vehicle Replacement

  • Good quick service

    Policy: Finance Gap

  • Quick and easy service.

    Policy: Vehicle Replacement

  • Great and essy

    Policy: Finance Gap

  • Very straightforward

    Policy: Vehicle Replacement

  • Website very user-friendly; to operate and terminology easy to understand.

    Policy: Return to Invoice

  • Easy website, simple to set up with good prices

    Policy: Vehicle Replacement

  • Excellent service

    Policy: Return to Invoice

  • Always a pleasure to do business!

    Policy: Return to Invoice

  • Very straightforward

    Policy: Finance Gap

  • 3rd policy I've had and best price by far

    Policy: Finance Gap

  • Easy to use and cheap

    Policy: Return to Invoice

  • Good fast service

    Policy: Vehicle Replacement

  • Quick and easy to select and purchase. Great price as well

    Policy: Return to Invoice

  • Excellent customer service

    Policy: Finance Gap

  • Very easy purchase. Clear policy details.

    Policy: Vehicle Replacement

  • Searched online for a quotation, read the term and conditions, phoned the company as needed clarification on certain aspects. Really very helpful and good customer services. Was then easy to purchase online.

    Policy: Finance Gap

  • Easy to follow.

    Policy: Return to Invoice

  • Excellent Customer service and support. Quick and easy to set up. Great price. Would highly recommend based on my personal experience.

    Policy: Return to Invoice