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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.94-Star Rating

4.9 out of 5 based on 15293 reviews

5 Star
14327
4 Star
948
3 Star
12
2 Star
2
1 Star
4
  • Quick and really easy to get quote and purchase policy.

    Policy: Return to Invoice

  • Return to Invoice GAP insurance: After a simple google search and comparison with two others I concluded I need look no further. I obtained automated emailed quotations for 2yr, 3yr & 4yr durations and then scrutinised the IPiD to understand the limitations that might apply. Having regard to cost and likely duration I pressed the less obvious 'Buy this return to invoice policy' orange button in the email and proceeded with the policy for two years which fitted with my needs. This was actually an insurance policy I never knew I needed and the nominal sum of £89 for the two year policy made the decision quite an easy one. I certainly wouldn't buy a vehicle without the £comfort of such a policy and long may Direct Gap be the insurer of choice for me. The likelihood of a claim under the Policy is marginal but that's insurance for you: NOT 'when' ... MORE 'if'.

    Policy: Return to Invoice

  • Quick and easy to navigate on site, payment was easy aswell.

    Policy: Vehicle Replacement

  • Simple and straightforward

    Policy: Vehicle Replacement

  • Dealt with Company for 20 years always excellent.

    Policy: Return to Invoice

  • Excellant as always

    Policy: Return to Invoice

  • Amazing Direct Gap

    Policy: Return to Invoice

  • Excellent

    Policy: Lease/Contract Hire Gap

  • very good coverage

    Policy: Vehicle Replacement

  • Best value i could find and easy to buy

    Policy: Lease/Contract Hire Gap

  • Very easy to set up

    Policy: Return to Invoice

  • Easy to buy and manage online!

    Policy: Return to Invoice

  • Very good quote

    Policy: Lease/Contract Hire Gap

  • Excellent communication very satisfied

    Policy: Lease/Contract Hire Gap

  • Very good

    Policy: Return to Invoice

  • Very easy to set up

    Policy: Return to Invoice

  • All good

    Policy: Return to Invoice

  • Easy to use

    Policy: Return to Invoice

  • Easy enough but had to look up the initial reg date as it wasn't bought new - demo car.

    Policy: Vehicle Replacement

  • Seems very straightforward to get a quote

    Policy: Vehicle Replacement

  • Great speedy service and easy to use.

    Policy: Vehicle Replacement

  • Always the easiest site to buy insurance , no fuss . Thank you

    Policy: Lease/Contract Hire Gap

  • All good

    Policy: Return to Invoice

  • 2nd policy purchased for family cars.

    Policy: Return to Invoice