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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 15107 reviews

5 Star
14145
4 Star
944
3 Star
12
2 Star
2
1 Star
4
  • I used GAP insurance as I have just bought a new car & want to be sure I am covered if I am unlucky enough to have my car written off!

    Policy: Return to Invoice

  • Price (compared to manufacturers offer!) & easy to read web page with clear features & benefits for product.

    Policy: Vehicle Replacement

  • Easy to use and quick

    Policy: Tyre Insurance

  • The web page was very easy to use, the only issue I had was when asked for payment there was no DD box that you could tick only gave you the option to pay in full by card. Over all very good.

    Policy: Finance Gap

  • directed to directgap by my daughter who is a dealer

    Policy: Vehicle Replacement

  • Highly Competitive & 5 Year Cover

    Policy: Vehicle Replacement

  • Clearest website Comp price

    Policy: Vehicle Replacement

  • I have read so many good reviews about you and the price was good too.

    Policy: Return to Invoice

  • Easy to use website and good quality product

    Policy: Finance Gap

  • much cheaper than dealership :-)

    Policy: Vehicle Replacement

  • Straight forward from start to finish.

    Policy: Return to Invoice

  • Best website, good price and excellent personal service. Recommended by Which.

    Policy: Return to Invoice

  • Our third policy, service and products exceptional.

    Policy: Return to Invoice

  • I had not heard of Gap insurance until recently purchasing a new car & Direct Gap's website explained what was/was not covered really simply & was much cheaper than the original product the dealer tried to sell me. Would recommend them to others

    Policy: Return to Invoice

  • Less expensive than Vauxhall and with an FSA registered insurer.

    Policy: Vehicle Replacement

  • Quoted £300 by garage and found you on net....what a bonus ! Thanks

    Policy: Return to Invoice

  • Used previously

    Policy: Return to Invoice

  • I initially phoned James and he was very helpful, and after checking your competitors products your policy appeared to be the best.

    Policy: Vehicle Replacement

  • I love using Direct Gap. All our family have used you for our various car purchases.

    Policy: Return to Invoice

  • Good price and policy cover. Easy to use web-site.

    Policy: Finance Gap

  • Extremely good price and very informative website with ease of use.

    Policy: Finance Gap

  • Very helpul. Useful information and recommendation of product on telephone

    Policy: Vehicle Replacement

  • Cheaper than the rest of other insurers, easy and simple to use site.

    Policy: Return to Invoice

  • I could clearly understand what the Gap insurance covered. The price was competitive.

    Policy: Vehicle Replacement