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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 15099 reviews

5 Star
14137
4 Star
944
3 Star
12
2 Star
2
1 Star
4
  • Very easy to book. Over 50% cheaper than the insurance offered by the car dealer.

    Policy: Vehicle Replacement

  • Policy explained very well by phone before purchasing on line. Process very easy.

    Policy: Vehicle Replacement

  • Very good loads cheaper than dealer easy to use website and signinng up

    Policy: Vehicle Replacement

  • Easy to use :)

    Policy: Finance Gap

  • Excellent

    Policy: Return to Invoice

  • Excellent great price and wish I had known about return to invoice before

    Policy: Return to Invoice

  • Very good

    Policy: Return to Invoice

  • Very quick and easy. Best price I have seen for peace of mind

    Policy: Finance Gap

  • Brilliant service and easy process thank you

    Policy: Return to Invoice

  • Great quote, impresive website, ease of use, seamless purchase. Thank you so much. Will recommend.

    Policy: Return to Invoice

  • Good service on the phone (to my husband). All explained very well. At one point needed a call back as sales people busy and was called back later as promised. Nice friendly guys on the phone (esp Ray Davis).

    Policy: Return to Invoice

  • Excellent.

    Policy: Finance Gap

  • very simple but form stuck on one point but other than that very good

    Policy: Return to Invoice

  • excellent value policy .Ray was very helpful in helping me decide which policy to take out .thank you

    Policy: Vehicle Replacement

  • Very easy site to use, clear explanations and excellent value - thanks.

    Policy: Finance Gap

  • Nearly 50%cheaper than garage quote So easy to obtain

    Policy: Vehicle Replacement

  • Staff very helpful giving advice and guidance. Website very easy to use. Will recommend to others as we were.

    Policy: Return to Invoice

  • 5 for cost and ease of purchase. Hope we dont need to use either policy.

    Policy: Vehicle Replacement

  • Excellent service clearly explained from start to finish

    Policy: Return to Invoice

  • I would give a 5 but will wait to see if i ever need to claim,cheers

    Policy: Finance Gap

  • Straight forward and Ray Davis on phone at Direct Gap was very helpful.

    Policy: Return to Invoice

  • **

    Policy: Finance Gap

  • Many thanks to Ray who answered my question on the phone before ordering. I was unsure if I could take out GAP insurance after being told by other companies I'd left it too long since buying my car. Easy payment method too. Great stuff. V happy :)

    Policy: Finance Gap

  • Easiest thing ever to do. Had Gap before and it's one of those things you hope you never need, but thankful you got when you do

    Policy: Finance Gap