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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14951 reviews

5 Star
13995
4 Star
938
3 Star
12
2 Star
2
1 Star
4
  • Dealt with efficiently

    Policy: Lease/Contract Hire Gap

  • Easy site to navigate, plain English wording, easy to understand policy details.

    Policy: Vehicle Replacement

  • Excellent Service .. easy to navigate through web site.

    Policy: Return to Invoice

  • Excellent. Easy to buy. Much cheaper than dealership GAP

    Policy: Lease/Contract Hire Gap

  • Great company, easy to use customer portal. Been using this company for about 8 years now.

    Policy: Return to Invoice

  • .

    Policy: Lease/Contract Hire Gap

  • Quick and easy, and at a very reasonable cost.

    Policy: Lease/Contract Hire Gap

  • easy and straight forward. Thank you.

    Policy: Return to Invoice

  • Very easy to purchase. The proof will come if we have to use it.

    Policy: Lease/Contract Hire Gap

  • Easy site to use

    Policy: Return to Invoice

  • easy to use and understand website

    Policy: Lease/Contract Hire Gap

  • Easy process, cover details are easy to understand, quotes are very competitive

    Policy: Return to Invoice

  • Easy to use ,simple to set up . This is my 3rd policy with Direct Gap and i would highly recommend them .

    Policy: Vehicle Replacement

  • Easy to navigate around the website, good explanations of the various products on offer

    Policy: Return to Invoice

  • Easy process . Very competitive price

    Policy: Lease/Contract Hire Gap

  • straight forward

    Policy: Vehicle Replacement

  • thanks

    Policy: Return to Invoice

  • Great company. friendly service

    Policy: Return to Invoice

  • Really easy process.

    Policy: Vehicle Replacement

  • Easy

    Policy: Return to Invoice

  • Very smooth process, very well explained

    Policy: Lease/Contract Hire Gap

  • Simple application

    Policy: Return to Invoice

  • Straight forward process for quoting & covering gap vehicle replacement insurance for a new car.

    Policy: Vehicle Replacement

  • Easy to follow and set up

    Policy: Lease/Contract Hire Gap