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Feefo Platinum Trusted Service Award Cover for all named drivers on your policy No Mileage restrictions during life of policy

Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14332 reviews

5 Star
13415
4 Star
904
3 Star
10
2 Star
2
1 Star
1

  • Straight forward and Ray Davis on phone at Direct Gap was very helpful.

    Policy: Return to Invoice

  • **

    Policy: Finance Gap

  • Many thanks to Ray who answered my question on the phone before ordering. I was unsure if I could take out GAP insurance after being told by other companies I'd left it too long since buying my car. Easy payment method too. Great stuff. V happy :)

    Policy: Finance Gap

  • Easiest thing ever to do. Had Gap before and it's one of those things you hope you never need, but thankful you got when you do

    Policy: Finance Gap

  • good website, best price I found.

    Policy: Finance Gap

  • Policy: Finance Gap

  • quick service, great prices brilliant

    Policy: Return to Invoice

  • Tip top!

    Policy: Finance Gap

  • Very quick and straightforward to set up. MUCH cheaper than dealership.

    Policy: Return to Invoice

  • Very simple, lots of advice online to help make the correct decision regarding the policy.

    Policy: Finance Gap

  • Pretty good services, comprehensive website and also great help and info on the phone.

    Policy: Vehicle Replacement

  • very simple process friend told me about it as he just had a accident and car written off he over the moon hopefully I will never have to use it.

    Policy: Return to Invoice

  • Great quality service...

    Policy: Return to Invoice

  • Very easy to understand. Vastly cheaper than dealer. Clear webpage meant I was able to read out details of the policy to the dealer within seconds, which made them realise they could not match it.

    Policy: Finance Gap

  • Clear, easy to follow comparisons, good price.

    Policy: Vehicle Replacement

  • A+ easy to use

    Policy: Vehicle Replacement

  • Clear explanation, easy to obtain quote, apply. Thankyou

    Policy: Return to Invoice

  • Seems clear and straightforward. I have a new car coming next month, and I'll probably cover it with you.

    Policy: Return to Invoice

  • Good price compared to others. Easy to use website.

    Policy: Finance Gap

  • Excellent and very prompt service.

    Policy: Return to Invoice

  • Quick and easy, cheapest quote, DEFAKTO rated 5 *

    Policy: Return to Invoice

  • All being well, hopefully we won't need to use it, but good value for money compared to Minis own gap insurance

    Policy: Vehicle Replacement

  • Have used a Gap Insurance before and found it to be a god send!! and a great peace of mind. (Daughters Car!). Application is quick and easy.

    Policy: Return to Invoice

  • easy to buy. I have no dealing with claiming yet so i am not fully aware of the effectiveness of this policy. seems more competitive than what my dealer is offering me and is transferable

    Policy: Vehicle Replacement