Get a quote

Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14946 reviews

5 Star
13990
4 Star
938
3 Star
12
2 Star
2
1 Star
4
  • Value for money comprehensive GAP policy & transferrable!

    Policy: Return to Invoice

  • Great price and good to know they are 5* defacto rated also. Half the cost of what the dealership was wanting and a better cover.

    Policy: Vehicle Replacement

  • I spoke with James at your Yorkshire office and found him to be straight forward and honest and patient in explaining you products to me. Based on this i've chosen to proceed with your company with Return to Invoice- Gap insurance. Regards

    Policy: Return to Invoice

  • Very straight forward to set up and good value compared to the competition.

    Policy: Return to Invoice

  • Really easy to use website and cheaper than other providers.

    Policy: Finance Gap

  • Returning Customer enjoying the peace of mind that this policy offers.

    Policy: Finance Gap

  • Very easy to use, no unnecessary information requests. Less than 10 minutes from start to getting the insurance document.

    Policy: Vehicle Replacement

  • Excellent service and payment, just taken out my 2nd policy after first class service I received after my insurance company declared my car a total loss.

    Policy: Return to Invoice

  • You seem to be the best around for this service and made the process very easy. Thank you!

    Policy: Vehicle Replacement

  • Very easy to understand online, competitive quotation hope I never have to use it.

    Policy: Return to Invoice

  • Way cheaper than dealer prices, dealer wanted more than double for a 4 year plan. Cheers

    Policy: Return to Invoice

  • A very easy process to purchase and great feedback from feefo which led me to the website.

    Policy: Vehicle Replacement

  • Spoke to a very helpful lady a few days ago who answered all my questions , done the policy on line very quick and easy. Thanks for a great service and price.

    Policy: Vehicle Replacement

  • I am a returning customer and have always received a great service when changing plates or vehicles. Great company with extremely competitive prices!

    Policy: Return to Invoice

  • Spoke to a lovely lady on the phone and helped me decide on the right policy for myself. I wasn't pressured into anything and thanks to her, I chose the right cover. Fingers crossed I never need to use it, but If I do, I shall report back my experience. Thanks

    Policy: Return to Invoice

  • Quick, clear, easy, concise. Just brilliant!

    Policy: Finance Gap

  • Hi I hope wont need it but so far lady on the phone was so friendly, I was so surprised . Thank you

    Policy: Vehicle Replacement

  • Explained fully and simply. Easy to buy online. Much cheaper than similar cover the car dealer was offering.

    Policy: Return to Invoice

  • Easy to navigate. I hope I never need to make a claim, but, if I do I hope the service will continue to match your reputation.

    Policy: Vehicle Replacement

  • Website very informative, best price by far, easy decision to buy policy.

    Policy: Return to Invoice

  • Very quick & easy to do... very straightforward. Would definitely recommend from a purchasing point of you. Clear guidance, very easy to understand.

    Policy: Vehicle Replacement

  • Recommended by a friend - applied for gap insurance online very quick, easy and trustworthy! great price too. Thank you

    Policy: Finance Gap

  • This will be the third policy I have had with Direct Gap and so far have never needed to claim against them but the website. ease of purchase, clear explanations etc are all good.

    Policy: Return to Invoice

  • Very simple to arrange, competitive quotation. Far better than the dealer option.

    Policy: Return to Invoice