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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14332 reviews

5 Star
13415
4 Star
904
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1
  • Very quick and easy to use your website - would recommend you to friends.

    Policy: Finance Gap

  • used you before and you beat the dealer price by £210 so no brainer really, dealer called me a bad customer because I found all the extras cheaper online rather than through the dealership.

    Policy: Return to Invoice

  • Very happy! This insurance was much more expensive at the dealership!

    Policy: Vehicle Replacement

  • Piece of mind at the click of a button. So easy to navigate. Thanks

    Policy: Return to Invoice

  • VERY EASY AND WILL ALWAYS BUY MY GAP FROM YOU GUYS. THANK YOU

    Policy: Return to Invoice

  • The 14 day free cover is great gives me a chance to get sorted out

    Policy: Vehicle Replacement

  • Staff very knowledgeable and helpful when I rang up with questions about cover. Thank you!

    Policy: Agreed Value

  • I found the web site easy to use and the cost of insurance through Direct Gap is just a quarter of what the dealership wanted. Really pleased with speed of provision of electronic documents, there was NO delay at all.

    Policy: Return to Invoice

  • Policy: Tyre Insurance

  • By far one of the easiest sites I've used for gap insurance! Bought instantly after such a hassle free and explained process!

    Policy: Finance Gap

  • Everything was set out very clearly. The price of this 5 year cover is £111 less than the price the dealer was offering for their recommended 3 year cover! They clearly were getting a large commission.

    Policy: Return to Invoice

  • Vauxhall quoted me nearly £500 for GAP insurance and although I managed to haggle them down, I couldn't get anywhere near the £84 that DirectGAP offered me.

    Policy: Return to Invoice

  • Easy to follow form, easy payment and great value for money compared to main dealer price

    Policy: Vehicle Replacement

  • During phone call all questions answered fully. Very good service

    Policy: Vehicle Replacement

  • Policy: Vehicle Replacement

  • The cover is explained in terms that are easy to understand. I was able to tailor the policy so that it was suitable for my needs, whereas the dealer offered a policy at a flat rate, irrespective of the level of cover required, at almost four times the cost!

    Policy: Return to Invoice

  • Easy to understand,and order

    Policy: Vehicle Replacement

  • Good quick cover. Would recommend to anyone & will pass on to others

    Policy: Free Gap Insurance

  • Easy to purchase. Longer cover term than offered by greater and much lower price.

    Policy: Vehicle Replacement

  • each person i spoke to helped with the questions i asked and was patient with me

    Policy: Finance Gap

  • Best price! Amazing!!

    Policy: Finance Gap

  • Extremely easy to set up,big saving on dealer quote.first class.

    Policy: Finance Gap

  • Very friendly and professional each time I called. Made everything very easy. But hopefully I will never need to claim! Thank you

    Policy: Vehicle Replacement

  • Spoke to a Mr Davis today about the policy before purchasing it. Agent was very helpful and explained everything perfectly in a precise and easy to understand manner. Very polite and a pleasure to do business with

    Policy: Vehicle Replacement