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Feefo Platinum Trusted Service Award No Mileage restrictions during life of policy Cover for all named drivers on your policy

Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14332 reviews

5 Star
13415
4 Star
904
3 Star
10
2 Star
2
1 Star
1

  • Seems easy enough to buy the policy, time will tell, but in the nicest possible way I hope this isn’t required and we have many thousands of happy miles without issue

    Policy: Return to Invoice

  • Easy to use application process and very competitive price would recommend this product to anyone looking for gap insurance

    Policy: Vehicle Replacement

  • Called spoke to customer service explained everything extremely well.

    Policy: Return to Invoice

  • Very understandable information on the website, easily makes sense straight away. Incredibly easy to purchase at a great competitive price!

    Policy: Vehicle Replacement

  • Again, another effortless transaction, very easy to complete and extremely clear navigation.

    Policy: Return to Invoice

  • I chose direct gap insurance due to their price and 5 star reviews. It was half the price of car dealer prices.

    Policy: Return to Invoice

  • Really easy to purchase online, Also a third of the price Suzuki wanted from me. Thank you

    Policy: Return to Invoice

  • Ease of obtaining policy - excellent. Very easy to contact by phone to clarify that the policy was right for our circumstances.

    Policy: Vehicle Replacement

  • Good value for money and easy to buy. I hope I never have to make a claim!

    Policy: Vehicle Replacement

  • Right Price - good elements in the cover that many others dont give - Theft by keys, no limit to cover value and others

    Policy: Vehicle Replacement

  • Fabulous service!

    Policy: Return to Invoice

  • I have never needed to claim thank god but have used directgap since 2013. Great prices.

    Policy: Finance Gap

  • The team are so very helpful when you require any assistance.

    Policy: Finance Gap

  • Dealer wanted £623 for providing this cover. Easy and straightforward to use web site.

    Policy: Finance Gap

  • Very straight forward to set up and good value compared to the competition.

    Policy: Finance Gap

  • My 2nd policy, it is so easy

    Policy: Vehicle Replacement

  • Really straightforward and easy to do very happy with the price too! Definitely recommend.

    Policy: Return to Invoice

  • second purchase with direct gap, great savings, very easy to use, happy customer :)

    Policy: Finance Gap

  • Good documentation on website, clear and easy to find wording on regulation

    Policy: Return to Invoice

  • Brilliant service once again from Direct Gap. Would love to work for you guys xx

    Policy: Finance Gap

  • I used these guys 3 times now I absolutely love it, love the company, love the workers, love everything about it. I LOVE GAP INSURANCE.

    Policy: Finance Gap

  • Very easy to follow, best quote on line.

    Policy: Vehicle Replacement

  • Easy to set up, simple to understand and way cheaper than the policy the garage I bought the car from tried to sell me!

    Policy: Return to Invoice

  • Very Simple. Easy to use and excellent telephone support as well

    Policy: Vehicle Replacement