Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14332 reviews

5 Star
13415
4 Star
904
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10
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1 Star
1
  • always use and very easy to get around on the website will always recommend and always cheaper than the dealership

    Policy: Return to Invoice

  • Pretty easy to organise and a much better policy for 60% less than the main dealer with a higher level of cover. I had questions about the application process and got responses back by email after 10pm - that's really good customer service. Lets hope we don't need to test how good the claims department is!

    Policy: Vehicle Replacement

  • Excellent as ever.

    Policy: Finance Gap

  • Recommended to use you by my StepFather Graham Templeman Really easy to use and good value for money

    Policy: Return to Invoice

  • Competitively priced gap insurance for new Lease car. Straightforward application process. Hopefully won't need to actually use it!

    Policy: Finance Gap

  • Very easy to set up and a lot cheaper than the insurance the dealer was offering, thank you!

    Policy: Vehicle Replacement

  • Quick and easy, 2nd policy I have taken out.

    Policy: Vehicle Replacement

  • Clear and easy-to-use website, explanation of policies and details very good, and prices very competitive, much less than dealer quotes. Thanks.

    Policy: Return to Invoice

  • Very helpful when I called to discuss policy options & get a better understanding of the different policies

    Policy: Return to Invoice

  • Easy to use website and very attractive quote for a brand new car.

    Policy: Finance Gap

  • Excellent service. Returning customer.

    Policy: Return to Invoice

  • Quick easy to use. Everything explained in easy to understand wording. Can relax knowing my financial investment is protected

    Policy: Return to Invoice

  • made a massive saving by shopping around myself, the finance company want £500 for gap cover, saved myself £350

    Policy: Finance Gap

  • Website very easy to use FAQs very good and answer everything precisely in plain English

    Policy: Return to Invoice

  • Good competitive quote. Website easy to navigate. Very satisfactory experience.

    Policy: Finance Gap

  • very easy process, no hassle and goog value for money

    Policy: Return to Invoice

  • It’s my second time I’ve purchased the policy in Direct Gap, I was very happy with the service and I’m sure I will be purchasing another one when getting new car.

    Policy: Return to Invoice

  • Easy to get a quote without having to give loads of information beforehand. Second time of using this insurer.

    Policy: Return to Invoice

  • Appearing in Which was a big influence in choosing direct gap

    Policy: Return to Invoice

  • Good that you can protect your deposit, initial payment.

    Policy: Finance Gap

  • Quick and easy to do, excellent value. There are to many careless people in carparks etc who just bang their car doors against other vehicles, having spent so much money on a new car, I wanted to ensure that my new purchases bodywork was kept in the best condition.

    Policy: Scratch & Dent

  • Very Good Value compared to what other insurers were offering! Easy to use website with all the information needed to put my mind at rest.

    Policy: Return to Invoice

  • PERFECT.

    Policy: Finance Gap

  • really easy website to use and when i rang the company for further understanding they were more then accommodating and respectful. Much appreciated

    Policy: Return to Invoice