Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

5-Star Rating

4.9 out of 5 based on 6815 reviews

5 Star
6471
4 Star
339
3 Star
5
2 Star
0
1 Star
0
  • John Austins

    Have purchased several policies in our family. Not had to claim yet thankfully but so much cheaper than the dealers.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Dr Onnig Tamizian

    efficient and easy application. I Hope that claiming (which I hope won't be necessary) is equally efficient.

    Policy: Return to Invoice +

    5-Star Rating

  • T Watkins

    What a great website - clear and easy to follow - have never taken out this type of insurance before, so new to the experience. Excellent service all round!

    Policy: Vehicle Replacement +

    5-Star Rating

  • David Pickering

    purchased your service for the past 3 vehicles.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Mr A Bland

    website easy to navigate, even for an amateur

    Policy: Vehicle Replacement +

    5-Star Rating

  • sheila nguyen

    Dave on the phone was very helpful

    Policy: Return to Invoice +

    5-Star Rating

  • Cheryl Rayer

    good level of cover and a far lower premium than quoted by car dealer

    Policy: Return to Invoice +

    5-Star Rating

  • Mark Weaver

    A breath of fresh air to see an uncomplicated, user friendly website with everything laid out clearly,

    Policy: Finance/Contract Hire

    5-Star Rating

  • Stephen Dury

    Excellent value

    Policy: Return to Invoice +

    5-Star Rating

  • sadie white

    quick , easy and far cheaper than buying at dealer

    Policy: Vehicle Replacement +

    5-Star Rating

  • Ashley Thomson

    Good efficient staff, phoned yesterday and was called back shortly after with a quote.

    Policy: Agreed Value

    5-Star Rating

  • David Allan

    Very easy and good value! A****

    Policy: Finance/Contract Hire

    5-Star Rating

  • Mel Gosliga

    On the assumption that 5 is good! I liked the fact that everything appeared to be in clear normal English as opposed to legal jargon.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Ken Hesse

    Easy to buy.. and its competitive . Lets hope I never need to use it and if unforeseen happens there are no catches and Direct Gap is as good as it says.

    Policy: Return to Invoice +

    4-Star Rating

  • balbinder Biring

    Good service and information to make decision to go ahead

    Policy: Vehicle Replacement +

    5-Star Rating

  • John Craig

    Thanks for all the advice and making the effort to telephone.

    Policy: Return to Invoice +

    5-Star Rating

  • James Green

    So far so good, i hope i never have to claim but if it's as easy as sorting it then will be class, will never buy GAP from a dealer again.

    Policy: Return to Invoice +

    5-Star Rating

  • P tilley

    Have used direct gap for our other famaily menbers cars. Delighted

    Policy: Return to Invoice +

    5-Star Rating

  • dawn mason

    had the pleasure of speaking to one of your colleagues over the phone that explained to me everything I needed to no & was very pleased on the advice I was given in ensuring my vehicle for extra protection that I could afford

    Policy: Return to Invoice +

    5-Star Rating

  • Martin Gorvett

    Quick, cost efficient. No phone calls needed!

    Policy: Finance/Contract Hire

    5-Star Rating

  • Stuart Chiverton

    Excellent service.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Linda Erickson

    Clear and concise documents. Easy to view and use webpages

    Policy: Vehicle Replacement +

    5-Star Rating

  • Helen James

    very easy to buy, helpful phone contact and decent price.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Jonathan Drew

    Considerably cheaper than the quotation from the dealer.

    Policy: Finance/Contract Hire

    5-Star Rating