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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14934 reviews

5 Star
13978
4 Star
938
3 Star
12
2 Star
2
1 Star
4
  • I rang and spoke to an advisor who was extremely helpful and answered all my queries. After further considerations and investigating general reviews on gap insurance, Direct Gap was always in the top 3 reviews.As a result I had no hesitation in purchasing Direct Gap insurance.

    Policy: Return to Invoice

  • Easy to do

    Policy: Return to Invoice

  • easy process! good rate

    Policy: Vehicle Replacement

  • Very easy and very competitively priced.

    Policy: Finance Gap

  • Excellent and easy service

    Policy: Finance Gap

  • Very fast service

    Policy: Finance Gap

  • Easy to do, fill up form, pay monthly car covered incase of write off. etc.

    Policy: Finance Gap

  • Great customer service and prompt call answering

    Policy: Return to Invoice

  • easy to arrange

    Policy: Finance Gap

  • Fantastic service and price. Have recommended to friends and family, wouldn’t use anyone else.

    Policy: Return to Invoice

  • Simple and straight forward to apply for policy.

    Policy: Return to Invoice

  • Nice and easy to do, explanations were great Hopefully the refund for previous policy will just as smooth.

    Policy: Finance Gap

  • does what it says on the tin

    Policy: Vehicle Replacement

  • helpful staff much cheaper than the dealer offered and a longer term than the dealer.

    Policy: Vehicle Replacement

  • Easy to set up and affordable

    Policy: Finance Gap

  • Nice, quick and easy and a discount too.

    Policy: Return to Invoice

  • Goodservice

    Policy: Vehicle Replacement

  • Easy to navigate website with clear concise options. Easy to understand.

    Policy: Finance Gap

  • After looking for a policy Directgap was clearest to understand

    Policy: Vehicle Replacement

  • Only policy doing 5 years replacement vehicle

    Policy: Vehicle Replacement

  • Simple and easy to use website

    Policy: Return to Invoice

  • Excellent service

    Policy: Return to Invoice

  • The advisors were very helpful when speaking to them and the form was quick and easy to fill in.

    Policy: Return to Invoice

  • Easy to complete and far cheaper than quoted by the main dealer

    Policy: Return to Invoice