Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

5-Star Rating

4.9 out of 5 based on 6815 reviews

5 Star
6471
4 Star
339
3 Star
5
2 Star
0
1 Star
0
  • Miss D Cole

    Quick, simple and easy to use. Very helpful when i called. Perfect thank you.

    Policy: Return to Invoice +

    5-Star Rating

  • Dhanwant Chouhan

    Detailed but still simple to understand and create an informed decision. Excellent example and quotation to help with deciding level of cover

    Policy: Return to Invoice +

    5-Star Rating

  • David Clark

    Easy fast service, Highly recomended

    Policy: Finance/Contract Hire

    5-Star Rating

  • Callan Greenfield

    Excellent product. Fast and easy to set up. Quick & Easy to follow instructions on website

    Policy: Return to Invoice +

    5-Star Rating

  • David Hogg

    Had a very helpful chat with Ray on the phone, who clearly and patiently answered all my questions about the different policies on offer. Thanks Ray!

    Policy: Vehicle Replacement +

    5-Star Rating

  • Marc

    Great free 14 days cover

    Policy: Return to Invoice +

    5-Star Rating

  • Nicholas Comley

    used you guys on last 5 or 6 cars, never claimed but service has been great

    Policy: Return to Invoice +

    5-Star Rating

  • Ian Sheard

    Competitive Premium and clearly laid out Website including, in particular, the distinction between the 3 types of GAP Insurance.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Claire Storey

    Very prompt service and easy to deal with plus cost effective!

    Policy: Vehicle Replacement +

    5-Star Rating

  • Chris

    Quick, straight forward and easily best value for money.

    Policy: Return to Invoice +

    5-Star Rating

  • DEBBIE FELLOWS

    this is the 3rd time i have used your company, you are very competitive and easy to use.

    Policy: Finance/Contract Hire

    5-Star Rating

  • J Mason

    Found the website easy to use, and the services to be explained very clearly. The SEO work by the company certainly aided in me purchasing from you today, as you were a higher hit on the Google Results page.

    Policy: Return to Invoice +

    5-Star Rating

  • sarah Hutchinson

    very quick and easy. good reviews

    Policy: Finance/Contract Hire

    5-Star Rating

  • kevin draper

    Policy wording looks clear. Website easy to use and immediate automated emails. Price is competitive with other insurers. No experience of making a claim, hope I don't need to.

    Policy: Return to Invoice +

    5-Star Rating

  • Robert Clark

    The site was clear and offered exactly what I wanted. The transaction was straightforward and completely seamless. Hopefully I'll never have to find out if the reality is just as good!

    Policy: Vehicle Replacement +

    5-Star Rating

  • Ruth Vanner

    We have just had to claim on a policy. we have had excellent service from Direct Gap hence why we have taken out this new policy. Your policies are a fraction of the cost of car dealership GAP. Everyone I have spoke to in the claims department have been outstanding.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Mrs Charlotte Graham

    Very easy process to apply. I hope to never have to use it but it offers good piece of mind at a fraction of the cost that the dealership offer these policies at.

    Policy: Vehicle Replacement +

    5-Star Rating

  • MANJINDER PARMAR

    QUICK AND EASY. VERY HAPPY WITH THE SERVICE ONLINE AND ANY QUESTIONS NEEDED TO QUERY I WAS ABLE TO CLICK ON F&A AND I WAS ABLE TO GET EVERYTHING I NEEDED FROM THERE. THANK YOU!

    Policy: Finance/Contract Hire

    5-Star Rating

  • N Stevens

    Cannot fault , clear explanations of the different policy's

    Policy: Return to Invoice +

    5-Star Rating

  • Laura

    Very cheap. Over £300 saving from GAP insurance offered by dealership.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Louise Salmon

    Very efficient process and easy to follow website. The price was the cheapest too. Excellent!

    Policy: Return to Invoice +

    5-Star Rating

  • Douglas Carson

    Painless application and great price

    Policy: Finance/Contract Hire

    5-Star Rating

  • David Clark

    Covered my previous car with you and am happy to do it again

    Policy: Vehicle Replacement +

    5-Star Rating

  • Richard

    Very easy and effeicient, significantly cheaper than the main delaer...2nd policy.

    Policy: Return to Invoice +

    5-Star Rating