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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14939 reviews

5 Star
13983
4 Star
938
3 Star
12
2 Star
2
1 Star
4
  • Very good

    Policy: Finance Gap

  • From getting a quote to paying was easy and straightforward.

    Policy: Finance Gap

  • Used direct Gap for our cars over a number of years. A lot cheaper than the dealer and was very easy to set up. Happy to say we have never had to make a claim, so I can not comment on that part. Their website is informative and easy to use.

    Policy: Return to Invoice

  • Straight forward, easy to understand and set up in minutes. Peace of mind motoring for the next 5 years

    Policy: Return to Invoice

  • Fast and efficient

    Policy: Finance Gap

  • Great price

    Policy: Vehicle Replacement

  • Great value policy and easy to understand and buy

    Policy: Finance Gap

  • Excellent

    Policy: Return to Invoice

  • Easy to process

    Policy: Finance Gap

  • very easy

    Policy: Vehicle Replacement

  • easy to easy service

    Policy: Finance Gap

  • Easy to setup

    Policy: Finance Gap

  • Hayley was brilliant over the phone!

    Policy: Finance Gap

  • Very easy to get a quote and complete the purchase online, with useful descriptions of the different policy types. A very competitive price when compared to most other companies that I found online.

    Policy: Return to Invoice

  • Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!

    Policy: Vehicle Replacement

  • Initial site very user friendly, you can see the exactly what the different products are and are able to select the best for your requirements easily.

    Policy: Vehicle Replacement

  • Very good

    Policy: Finance Gap

  • Easy process. Good value

    Policy: Return to Invoice

  • Superb and very easy thanks

    Policy: Finance Gap

  • Very knowledgeable customer services department. Quick and easy to purchase and gives me peace of mind.

    Policy: Return to Invoice

  • Easy to apply for

    Policy: Finance Gap

  • Very easy to setup and great piece of mind. Incredible value too. Highly recommend.

    Policy: Return to Invoice

  • Very helpful on the phone

    Policy: Return to Invoice

  • easy to set up and purchase policy

    Policy: Finance Gap