Client Testimonials

Thank you so much for your help arranging my Finance GAP. I originally got a quote online but chose the wrong product for my circumstances. I bought a car for £7500 but the total to pay including the finance company interest was £13000. My worry was if my car was written off by my insurance company in the event of a fire or accident I would be left with a big chunk of money to pay the finance company as insurers only pay the value of the car not the total you may owe. I called DirectGAP to buy my policy and luckily your staff spotted my mistake and advised on the best GAP product for my circumstances. Not only did this save me money long term it gave me 5-years cover instead of the 1-year I was going to buy. The website is good but with such a large selection of products to meet every clients circumstances it pays to call directly and speak with an advisor. They are really helpful and know what they are talking about. Cost was competitive and e-documents arrived promptly. My only wish would be some official documents in the post but I guess e-docs are the modern environmentally minded way of doing things. I am very happy with my purchase and now I have peace of mind for the next 5-years of motoring.

Very easy to navigate website plus clear and precise detail made it easy to choose the right product at a very competitive price.

Good value product.

Had it recommended by a relative.

Easy to use.

Easily explained, simple website, competetive price. Hopefully won't have to use it!

Product seamed to cover my needs. Also very helpful when I advised them that I had put the incorrect registration details on the application. This was changed promptly with no fuss.

I was very impressed with the service when I asked for a quote so I went back to buy the policy.

Ray was extremely friendly and informative, excellent to deal with

Just purchased my second policy, thanks for the excellent service

Much cheaper than a dealer quote for the same product - great customer service even when having to make changes

Clear and good pricing

I used Gap Insurance as the ford dealer I used no longer sold the product as they are not FSA compliant. I found your product to be the most competitive & explained the different levels of cover.

A very clear and easy to use website, no charge for use of credit card

Appropriate cover for our contract hire vehicle at a competitive price

I saved over £125 compared to what the Ford dealership offered me. The Direct Gap website was easy to use with all the I formation that I needed at the right price. What more could I ask for!

Very good saving against dealer price. Thank you for saving me so much money.

Thank you for the discount on my second policy. Great service.

Very satisfied when previously took out gap insurance some 4 years ago. So came straight to you this time. Premium very acceptable. Advice on deferment given without any further hard sales enquiries.

Superb customer service

Best value for money so we hope we've made the right decision! Good amount of summary information available up front

Nice and simple

Great to buy from. Hopefully I won't need to find out how good you are to claim from!

Price and easy to use site.