Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

5-Star Rating

4.9 out of 5 based on 6815 reviews

5 Star
6471
4 Star
339
3 Star
5
2 Star
0
1 Star
0
  • Jessica ellis

    Very quick and straightforward to set up. MUCH cheaper than dealership.

    Policy: Return to Invoice +

    5-Star Rating

  • GERARD FAHY

    Very simple, lots of advice online to help make the correct decision regarding the policy.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Tony Lee

    Pretty good services, comprehensive website and also great help and info on the phone.

    Policy: Vehicle Replacement +

    5-Star Rating

  • paul deakins

    very simple process friend told me about it as he just had a accident and car written off he over the moon hopefully I will never have to use it.

    Policy: Return to Invoice +

    5-Star Rating

  • Nzinga canzalo

    Great quality service...

    Policy: Return to Invoice +

    5-Star Rating

  • Michelle dack

    Very easy to understand. Vastly cheaper than dealer. Clear webpage meant I was able to read out details of the policy to the dealer within seconds, which made them realise they could not match it.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Sheila Rosenthal

    Clear, easy to follow comparisons, good price.

    Policy: Vehicle Replacement +

    5-Star Rating

  • sassoon raymond

    A+ easy to use

    Policy: Vehicle Replacement +

    5-Star Rating

  • Mrs Karen Higham

    Clear explanation, easy to obtain quote, apply. Thankyou

    Policy: Return to Invoice +

    5-Star Rating

  • Alex Lockhart

    Seems clear and straightforward. I have a new car coming next month, and I'll probably cover it with you.

    Policy: Return to Invoice +

    5-Star Rating

  • David McKinlay

    Good price compared to others. Easy to use website.

    Policy: Finance/Contract Hire

    5-Star Rating

  • A L Cogzell

    Excellent and very prompt service.

    Policy: Return to Invoice +

    5-Star Rating

  • Stanley Tso

    Quick and easy, cheapest quote, DEFAKTO rated 5 *

    Policy: Return to Invoice +

    5-Star Rating

  • Danny Hoole

    All being well, hopefully we won't need to use it, but good value for money compared to Minis own gap insurance

    Policy: Vehicle Replacement +

    5-Star Rating

  • Phil Burton

    Have used a Gap Insurance before and found it to be a god send!! and a great peace of mind. (Daughters Car!). Application is quick and easy.

    Policy: Return to Invoice +

    5-Star Rating

  • Ivan Kelvie

    easy to buy. I have no dealing with claiming yet so i am not fully aware of the effectiveness of this policy. seems more competitive than what my dealer is offering me and is transferable

    Policy: Vehicle Replacement +

    4-Star Rating

  • David Styles

    Good talk through on the telephone to cover all my queries.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Katie Dungworth

    So easy and value for money.

    Policy: Return to Invoice +

    5-Star Rating

  • Valerie Hampton

    Very clear and easy to use website. Very reasonable premium

    Policy: Vehicle Replacement +

    5-Star Rating

  • David Chrimes

    Spoke to 1 of your team and felt reassured about company & Policy

    Policy: Return to Invoice +

    5-Star Rating

  • Andrew Honeysett

    good cover, easy application.thanks

    Policy: Return to Invoice +

    5-Star Rating

  • Stuart Davison

    Like any insurance policy the real prOof is in the event of a claim. Hopefully I will never have to make one. Good value for peace of mind

    Policy: Finance/Contract Hire

    5-Star Rating

  • barbara browning

    Can only rate on service so far as not had to use policy yet but the man on the telephone was very nice.

    Policy: Return to Invoice +

    4-Star Rating

  • Dirk Wiersma

    Easy, simple and good value

    Policy: Return to Invoice +

    5-Star Rating