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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14951 reviews

5 Star
13995
4 Star
938
3 Star
12
2 Star
2
1 Star
4
  • Very easy to use and expected cost

    Policy: Lease/Contract Hire Gap

  • Very helpful

    Policy: Vehicle Replacement

  • Seems easy enough, lets see how we do.

    Policy: Return to Invoice

  • Easy and good price. Hope I don't need to use it— that's when you find out how good someone is. :)

    Policy: Lease/Contract Hire Gap

  • Very straight forward

    Policy: Return to Invoice

  • Easy to complete, competitive price.

    Policy: Return to Invoice

  • easy

    Policy: Return to Invoice

  • Quick and easy to set up.

    Policy: Return to Invoice

  • Easy to use site. Competitive pricing.

    Policy: Lease/Contract Hire Gap

  • So quick and pain free - and such a low gap insurance premium for leased cars.

    Policy: Lease/Contract Hire Gap

  • so easy and simple with great premium half the premium i got quoted on other platforms

    Policy: Lease/Contract Hire Gap

  • All Good

    Policy: Return to Invoice

  • So easy to set-up and complete, this is the second time I have taken GAP with this company

    Policy: Lease/Contract Hire Gap

  • Swift and easy cover to arrange, competitive prices. Thank you

    Policy: Return to Invoice

  • User friendly site

    Policy: Lease/Contract Hire Gap

  • Great price and as we are not great with online,found the whole process easy with easy to follow steps.

    Policy: Return to Invoice

  • Swift, easy and gives you peace of mind

    Policy: Vehicle Replacement

  • Easy and quick to sort out.

    Policy: Lease/Contract Hire Gap

  • Quick and really easy to get quote and purchase policy.

    Policy: Return to Invoice

  • Return to Invoice GAP insurance: After a simple google search and comparison with two others I concluded I need look no further. I obtained automated emailed quotations for 2yr, 3yr & 4yr durations and then scrutinised the IPiD to understand the limitations that might apply. Having regard to cost and likely duration I pressed the less obvious 'Buy this return to invoice policy' orange button in the email and proceeded with the policy for two years which fitted with my needs. This was actually an insurance policy I never knew I needed and the nominal sum of £89 for the two year policy made the decision quite an easy one. I certainly wouldn't buy a vehicle without the £comfort of such a policy and long may Direct Gap be the insurer of choice for me. The likelihood of a claim under the Policy is marginal but that's insurance for you: NOT 'when' ... MORE 'if'.

    Policy: Return to Invoice

  • Quick and easy to navigate on site, payment was easy aswell.

    Policy: Vehicle Replacement

  • Simple and straightforward

    Policy: Vehicle Replacement

  • Dealt with Company for 20 years always excellent.

    Policy: Return to Invoice

  • Excellant as always

    Policy: Return to Invoice