Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.94-Star Rating

4.9 out of 5 based on 15480 reviews

5 Star
14513
4 Star
948
3 Star
12
2 Star
2
1 Star
5
  • Recommended by work colleagues. Competitive price. Saved £300 on my dealer quote. Thanks direct gap ins. 5 stars.

    Policy: Return to Invoice

  • Half the price of the Dealership I just bought my car from! Very impressed with the professional website and transparency /clarity of information. Recommend!

    Policy: Vehicle Replacement

  • Simple to use online application process. And unlike other sites you don't need to estimate what value you want the Gap insurance to be. It simply covers the return to invoice price or covers the outstanding finance, whichever is the greater and no value need be specified.

    Policy: Return to Invoice

  • Easy and quick

    Policy: Vehicle Replacement

  • This is my 2nd policy and the website is easy to follow to set up. Far cheaper than a main dealer!

    Policy: Finance Gap

  • Half the price compared to purchasing direct from Dealers on new cars. up to 5 years policy if required.

    Policy: Vehicle Replacement

  • Trawled through many providers and found direct gap to be the most appealing based on customer ratings, cost and expert reviews.

    Policy: Finance Gap

  • Intuitive and easy to use - have also had occasion to contact Direct Gap by email and found to be most helpful. Would certainly recommend service to others & let us hope the product is equally impressive - not that I hope to ever need to use it of course!

    Policy: Finance Gap

  • Simple, straightforward online process to arrange GAP Insurance for a new vehicle at less than 50% of the premium offered by the dealership. No charge for using a credit card.

    Policy: Vehicle Replacement

  • Quick to do, clear website to help make the right choice and positive feedback from previous customers.

    Policy: Return to Invoice

  • Best price on the internet. This is the second policy I have taken out with Direct Gap.

    Policy: Return to Invoice

  • I found your company through Moneysavingexpert.com and your site was easy to understand and by far the best price.

    Policy: Vehicle Replacement

  • great process and well explained throughout that process. Tops!

    Policy: Vehicle Replacement

  • Very easy and straight forward process. Excellent prices. The website answers all questions you may have under FAQ's too - would definitely recommend.

    Policy: Return to Invoice

  • Easy, simply worded, fantastic price...highly recommended!

    Policy: Vehicle Replacement

  • Dealer quote was over £400 against Direct Gap at £109, bit of a no brainer! Very user friendly web site.

    Policy: Finance Gap

  • Always cheaper than the dealer for the same product! 4th policy and each time save over £200 compared to the dealer. Martin Lewis needs to feature this product on his website if has not done so already.

    Policy: Return to Invoice

  • Great service, quick and easy.

    Policy: Return to Invoice

  • Easy as can be. return customer. No hassle. Went for the higher protection this time due to previously being stung by a written off car

    Policy: Vehicle Replacement

  • Simple, straightforward with no ambiguities. A refreshing change from most other companies.

    Policy: Vehicle Replacement

  • So Easy to set up the Gap Insurance. An efficient company to deal with. Highly recommended.

    Policy: Vehicle Replacement

  • very pleasant transaction made easy by your agents obvious knowledge of the product, thanks

    Policy: Vehicle Replacement

  • Easy to understand, needed to defer till car one year old and this was simple.

    Policy: Vehicle Replacement

  • I spoke to a lady on the telephone (first bonus) got straight through ( double bonus) The lady was very helpful and polite, very easy to set up, system easy to follow. you are able to read the policies and take them all in without someone talking so fast you don't understand them or what you are buying 10/10 Thank you

    Policy: Vehicle Replacement