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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14942 reviews

5 Star
13986
4 Star
938
3 Star
12
2 Star
2
1 Star
4
  • Seems clear and straightforward. I have a new car coming next month, and I'll probably cover it with you.

    Policy: Return to Invoice

  • Good price compared to others. Easy to use website.

    Policy: Finance Gap

  • Excellent and very prompt service.

    Policy: Return to Invoice

  • Quick and easy, cheapest quote, DEFAKTO rated 5 *

    Policy: Return to Invoice

  • All being well, hopefully we won't need to use it, but good value for money compared to Minis own gap insurance

    Policy: Vehicle Replacement

  • Have used a Gap Insurance before and found it to be a god send!! and a great peace of mind. (Daughters Car!). Application is quick and easy.

    Policy: Return to Invoice

  • easy to buy. I have no dealing with claiming yet so i am not fully aware of the effectiveness of this policy. seems more competitive than what my dealer is offering me and is transferable

    Policy: Vehicle Replacement

  • Good talk through on the telephone to cover all my queries.

    Policy: Vehicle Replacement

  • So easy and value for money.

    Policy: Return to Invoice

  • Very clear and easy to use website. Very reasonable premium

    Policy: Vehicle Replacement

  • Spoke to 1 of your team and felt reassured about company & Policy

    Policy: Return to Invoice

  • good cover, easy application.thanks

    Policy: Return to Invoice

  • Like any insurance policy the real prOof is in the event of a claim. Hopefully I will never have to make one. Good value for peace of mind

    Policy: Finance Gap

  • Can only rate on service so far as not had to use policy yet but the man on the telephone was very nice.

    Policy: Return to Invoice

  • Easy, simple and good value

    Policy: Return to Invoice

  • Very efficient !

    Policy: Vehicle Replacement

  • Very helpful staff when I called for information and pleased with my purchase

    Policy: Return to Invoice

  • Very clear & helpful both on phone and web.

    Policy: Vehicle Replacement

  • Second purchase, very happy.

    Policy: Return to Invoice

  • Heard good things about the company

    Policy: Return to Invoice

  • Pleased to get reminder of original policy expiry, simple to extend online.

    Policy: Agreed Value

  • Very good service!

    Policy: Vehicle Replacement

  • Easy to use

    Policy: Return to Invoice

  • Very easy to arrange, this is my third car to be covered.

    Policy: Vehicle Replacement