Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.90-Star Rating

4.9 out of 5 based on 1339 reviews

5 Star

1216

4 Star

115

3 Star

2 Star

1 Star

Insiyah Karimjee

Very good service

Policy: Return to Invoice
Courtney Myers

Easy to use

Policy: Return to Invoice
Jasbir sohal

great

Policy: Return to Invoice
David Pearson

Clear & simple to use website

Policy: Return to Invoice
Andy Melluish

Easy to set up

Policy: Vehicle Replacement
John Walters

A Very good price. Easy to understand the options. Policy seems to cover all points, I hope.

Policy: Return to Invoice
Simon Davidson

Very straightforward to use.

Policy: Return to Invoice
Christine Stone

This is a return to Direct Gap. Always an easy process

Policy: Vehicle Replacement
PAUL SPARROW

very fast efficient service

Policy: Return to Invoice
John Wallis

Easy to arrange and cheaper than the policy offered by the garage for the same cover.

Policy: Return to Invoice
J Foster

Less than half the price of the provider our dealer referred us to. Once I checked the wording and the figures, looks like a great value, no frills deal. Very happy.

Policy: Return to Invoice
Sarah McDermott

Good price, easy to purchase

Policy: Return to Invoice
Stephen Denyer

Competitive with dealer

Policy: Return to Invoice
GT

Easy to use service, all options and prices explained as you go along, happy with service to take out cover, hopefully will never need to assess the service for a claim, as that would mean my car is written off ! Anyway anyone looking to take out Gap insurance for their new car would highly recommend DirectGap

Policy: Lease/Contract Hire Gap
james harper

As always straight forward

Policy: Return to Invoice
Stuart Thomson

Easy to use website and great value for money cover

Policy: Return to Invoice
Simon Groves

Great so far

Policy: Return to Invoice
Elizabeth Blank

Website was easy to use, language was clear and user friendly and the quote was competitive. Thank you. I hope I don't have to use you!!

Policy: Vehicle Replacement
Annette Pearson

Very easy you do

Policy: Vehicle Replacement
Angel Mogaldea

Amazing service

Policy: Return to Invoice
Ann Prince

Easy to use website, can’t comment yet on performance unless I have to use the policy, and hopefully won’t need to.

Policy: Vehicle Replacement
David Harrington

Good

Policy: Return to Invoice
Martyn Baldwin

Very easy to set-up my policy.

Policy: Return to Invoice
Pauline Elkin

Quick service

Policy: Return to Invoice

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