Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 15130 reviews

5 Star

14168

4 Star

944

3 Star

2 Star

1 Star

STEPHEN BISZKO

Easy to sort out a policy

Policy: Vehicle Replacement
Christopher Roberts

Easy to use website with 5 star reviews, hopefully I don’t get to see how good they are!

Policy: Return to Invoice
Simon Wadsworth

Will always use this company easy to use and good price

Policy: Return to Invoice
Elizabeth Hunt

Clear Policy Documentation and user friendly website. Have used Direct Gap previously and pleased with support.

Policy: Return to Invoice
Colin Fletcher

Easy to purchase.

Policy: Vehicle Replacement
Bryan

Great offer, and the cover seems reasonable. Very easy to complete and have option to speak to staff over the help line

Policy: Return to Invoice
SHANNON BIRRELL

Very Good

Policy: Lease/Contract Hire Gap
Colin Speirs

Great price and easy to buy

Policy: Return to Invoice
Craig Barnett

Good clear website and easy to navigate and understand.

Policy: Vehicle Replacement
Brian Stewart

Easy to buy, good website, hope it’s as easy to make a claim if needed!

Policy: Vehicle Replacement
Peter Neal

excellent process, very easy!! :)

Policy: Return to Invoice
Ben Wilkins

Simple process to follow that provides reassurance at a very competitive price.

Policy: Return to Invoice
Michael Adams

Good

Policy: Return to Invoice
Dapinder Rattan

Unbelievably straight forward, no nonsense GAP insurance. managed to get a quote and finalize within 10 minutes ! Great service and very compatible price Thank you

Policy: Lease/Contract Hire Gap
phil may

VERY QUICK AND EASY

Policy: Lease/Contract Hire Gap
Vanessa Banks

This is the 2nd policy I have taken out as their cover is very competitive especially compared to price offered by the Motor trade. Website super easy and quick to navigate as well.

Policy: Return to Invoice
Anthony Mills

Easy to navigate

Policy: Return to Invoice
Rajiv Gav

Easy and straightforwad

Policy: Return to Invoice
RONALD ELSTON

Fairly easy for a 94 year old

Policy: Vehicle Replacement
Matthew North

Easy to get policy and at a great price

Policy: Return to Invoice
Catherine Morrison

This type of insurance gives me peace of mind knowing that my purchase is covered should anything happen to my car I’ve been using gap insurance since 2014 and would not be without it and directgap have been my choice for quite some time

Policy: Return to Invoice
Matt George

Quick and easy to set up. Clear information on the different packages and what is most suitable for client needs. Very good value for a 4 year term.

Policy: Vehicle Replacement
Nigel Morgan

Easy to complete cover and purchase

Policy: Vehicle Replacement
Lindsey Byford

So easy to use.

Policy: Return to Invoice

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