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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14332 reviews

5 Star
13415
4 Star
904
3 Star
10
2 Star
2
1 Star
1
  • easy enough emailed for conformation of what policy i needed got a striaght forward and prompt response

    Policy: Return to Invoice

  • Easy to use website.

    Policy: Return to Invoice

  • Simple process, essential cover at good price

    Policy: Return to Invoice

  • Another extremely competitive quotation

    Policy: Return to Invoice

  • As I haven' had to contact you I have only rated you a 5 but for price and ease of use of your website it's fantastic.

    Policy: Vehicle Replacement

  • Nice easy process to get my gap insurance. Simple to do - thanks.

    Policy: Finance Gap

  • Easy to get gap insurance

    Policy: Return to Invoice

  • really clear & easy to use website. 2nd time I have used them. Would recommend. Never had to make a claim

    Policy: Vehicle Replacement

  • Quick, simple and easy to use. Very helpful when i called. Perfect thank you.

    Policy: Return to Invoice

  • Detailed but still simple to understand and create an informed decision. Excellent example and quotation to help with deciding level of cover

    Policy: Return to Invoice

  • Easy fast service, Highly recomended

    Policy: Finance Gap

  • Excellent product. Fast and easy to set up. Quick & Easy to follow instructions on website

    Policy: Return to Invoice

  • Had a very helpful chat with Ray on the phone, who clearly and patiently answered all my questions about the different policies on offer. Thanks Ray!

    Policy: Vehicle Replacement

  • Great free 14 days cover

    Policy: Return to Invoice

  • used you guys on last 5 or 6 cars, never claimed but service has been great

    Policy: Return to Invoice

  • Competitive Premium and clearly laid out Website including, in particular, the distinction between the 3 types of GAP Insurance.

    Policy: Finance Gap

  • Very prompt service and easy to deal with plus cost effective!

    Policy: Vehicle Replacement

  • Quick, straight forward and easily best value for money.

    Policy: Return to Invoice

  • this is the 3rd time i have used your company, you are very competitive and easy to use.

    Policy: Finance Gap

  • Found the website easy to use, and the services to be explained very clearly. The SEO work by the company certainly aided in me purchasing from you today, as you were a higher hit on the Google Results page.

    Policy: Return to Invoice

  • very quick and easy. good reviews

    Policy: Finance Gap

  • Policy wording looks clear. Website easy to use and immediate automated emails. Price is competitive with other insurers. No experience of making a claim, hope I don't need to.

    Policy: Return to Invoice

  • The site was clear and offered exactly what I wanted. The transaction was straightforward and completely seamless. Hopefully I'll never have to find out if the reality is just as good!

    Policy: Vehicle Replacement

  • We have just had to claim on a policy. we have had excellent service from Direct Gap hence why we have taken out this new policy. Your policies are a fraction of the cost of car dealership GAP. Everyone I have spoke to in the claims department have been outstanding.

    Policy: Vehicle Replacement