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Feefo Platinum Trusted Service Award No Mileage restrictions during life of policy Cover for all named drivers on your policy

Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14332 reviews

5 Star
13415
4 Star
904
3 Star
10
2 Star
2
1 Star
1

  • Ray was very helpful on the phone

    Policy: Return to Invoice

  • An excellent and very Insightful website with lots of information on all of your GAP insurance products. Provided a highly competitive quote, especially compared to main dealer GAP quotation. Proof in the the product remains to be seen but here's hoping that never has to be utilised! Which? 5 star rating was the decider.

    Policy: Return to Invoice

  • Have used Direct GAP for a number of cars over the years, very fast and easy to set up. Would highly recommend.

    Policy: Return to Invoice

  • compared to garage quote an excellent price

    Policy: Vehicle Replacement

  • Excellent A++++++

    Policy: Vehicle Replacement

  • Very good value for money compared to that offered by the dealer. Policy details explained very clearly and terms and conditions kept simple.

    Policy: Vehicle Replacement

  • ALWAYS A PLEASURE TO DEAL WITH

    Policy: Return to Invoice

  • I spoke with a representative to discover several aspects and found her to be extremely friendly even wishing me a safe journey to collect our new car tomorrow. A very refreshing person to speak to,

    Policy: Return to Invoice

  • Very easy to purchase, questions are simple to follow and the prices are very competitive. Would recommend.

    Policy: Finance Gap

  • Wonderful website, competitive premiums. Good experience!

    Policy: Return to Invoice

  • Fast an easy 👍

    Policy: Finance Gap

  • Very easy website to use and when I called for advice I spoke to a really knowledgeable lady

    Policy: Vehicle Replacement

  • Easy to use, clear to understand, UK based..

    Policy: Return to Invoice

  • used before very happy

    Policy: Return to Invoice

  • Quick, easy to understand and Professional.

    Policy: Return to Invoice

  • Great cover at a great price

    Policy: Finance Gap

  • Very easy website to use, recommended via Which magazine (always a bonus) and very competitive price beat dealer by £90. And finally this covers me for 5 years not 3 (dealer policy and most other firms only go up to 4 years)

    Policy: Return to Invoice

  • Nice and easy to use website,handy for us older ones.

    Policy: Return to Invoice

  • Really easy to decide which policy to get and website easy to navigate.

    Policy: Return to Invoice

  • I am really impressed with the GAP Insurance that you provide,it is really good value for money and the cover is far superior to the cover that was on offer from the dealer.

    Policy: Return to Invoice

  • Very easy to use website, plain english and good value. So much cheaper than the dealers too!

    Policy: Return to Invoice

  • Very easy to fil out. Helpful on the phone. Thanks.

    Policy: Return to Invoice

  • This is the scond policy I have taken out with out - returning because of the excellent service.

    Policy: Vehicle Replacement

  • :-D

    Policy: Finance Gap