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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14332 reviews

5 Star
13415
4 Star
904
3 Star
10
2 Star
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1 Star
1
  • Very helpful call center staff. Online application as easy as possible! Thanks

    Policy: Return to Invoice

  • Very easy to understand, never done this before but they helped me massively with the easy step guide. cheap prices and recommend to anyone reading this.

    Policy: Finance Gap

  • I've already got GAP insurance on a car I bought eighteen months ago. Buying from Direct Gap couldn't be easier.

    Policy: Free Gap Insurance

  • Cheapest policy for Finance/Contract Hire that i could find.

    Policy: Finance Gap

  • Phoned this afternoon spoke to a very friendly and helpful lady, she answered some questions i had. The website is easy to use.

    Policy: Vehicle Replacement

  • Recommended by friend, checked other sites and yours was best value at the time. More than half the price of dealers price. Easy to complete on-line form, Thank You.

    Policy: Vehicle Replacement

  • Great value easy to buy

    Policy: Finance Gap

  • Fantastic Product, Fantastic Price!!

    Policy: Return to Invoice

  • Very simple process in setting up this policy which I hope I will never have to use. Considerably cheaper than that offered to me by the main dealer for the same cover.

    Policy: Return to Invoice

  • The website was really easy to use. The product is great value and I particularly like the fact that it can get cover for 5 years most others are only for 3 years. Before buying the car I obtained a quote and rang the call centre to ask some questions. The call centre advisor was really helpful and answered all my questions.

    Policy: Return to Invoice

  • Simple, clear and informative especially for someone with little knowledge of GAP insurance.

    Policy: Vehicle Replacement

  • this is the first time I have purchased this type of insurance. I now have security if anything happens to my car.

    Policy: Vehicle Replacement

  • Seamless and efficient and competitive

    Policy: Vehicle Replacement

  • My rating is based on your performance in answering my questions by telephone and the ease of use of your internet website, clear use of english, and efficiency in completing my application. I felt that the price quoted and level of cover was excellent.

    Policy: Vehicle Replacement

  • so refreshing to not be hounded by a sales person. really easy website to understand with no complications. will definitely recommend direct gap

    Policy: Return to Invoice

  • You are competitively priced and were very helpful to my partner Peter with his gap

    Policy: Return to Invoice

  • Easy to use site, not complicated at all. I would definitely recommend the company to friends.

    Policy: Return to Invoice

  • When I called to discuss the options the guy I spoke to was really good and detailed and explained everything to me. His name was Ray Davis.

    Policy: Return to Invoice

  • An extremely easy to use website with good explanations as to T & C's. A lot cheaper than the policy offered by the dealer.

    Policy: Vehicle Replacement

  • Found the process very easy I was recommend by my Brother

    Policy: Vehicle Replacement

  • My son told me about your site having used it himself. My quote was a lot cheaper than the dealership.

    Policy: Return to Invoice

  • My quote was less than half price from the dealership. . This is the second policy I have bought from DG.

    Policy: Vehicle Replacement

  • A good deal cheaper than the deal quoted by the car sales chaps. Proof of the pudding only in the unfortunate event of eating! Great website - easy to navigate, clear instructions, full details. 10/10, but you'll have to settle for 5/5!

    Policy: Return to Invoice

  • Extremely competitive price. Dealer was so expensive for exactly the same cover. Would absolutely recommend DirectGap!

    Policy: Finance Gap