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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14332 reviews

5 Star
13415
4 Star
904
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  • Easy process to complete and a lot cheaper than what the Dealer was wanting to charge me for the same insurance. Would certainly recommend you to anyone else

    Policy: Vehicle Replacement

  • No fuss excellent service

    Policy: Vehicle Replacement

  • Good service, easy to use and just the policy I want.

    Policy: Vehicle Replacement

  • Used before for wife's car - much better value than dealer offer again.

    Policy: Vehicle Replacement

  • Excellent. A vast saving on rip off policies offered by main dealers

    Policy: Return to Invoice

  • Very well priced and went through straight off. Can also use PayPal as well.

    Policy: Finance Gap

  • very easy - second time using you have recommended to others

    Policy: Return to Invoice

  • Less than half the price of dealer. You can see the policy before you commit to buy. I think I've done the right thing. Excellent reviews.

    Policy: Return to Invoice

  • Easy to select policy, clear wording and T&Cs, huge price difference between Direct Gap and the dealer policy.

    Policy: Vehicle Replacement

  • Very quick and easy - thank you. Referred to from an existing customer who already has multiple policies with yourself, so maybe you can give them a discount next time! :-)

    Policy: Finance Gap

  • Returning customer :)

    Policy: Return to Invoice

  • Clear policies, I liked the 'example' policies for each option—very useful to help me decide on which GAP to buy.

    Policy: Return to Invoice

  • All my questions were answered clearly and I was left knowing exactly which policy to buy. I am happy with the purchase I have made which was cheaper and over a longer term than the one offered by the showroom.

    Policy: Vehicle Replacement

  • Website really easy to use and very reasonable prices. The dealer was wanting over £200 more!

    Policy: Finance Gap

  • Quick and easy. Like the fact you get a cost before putting personal details in

    Policy: Vehicle Replacement

  • Very easy service to use and nearly 40% cheaper than previously quoted.

    Policy: Vehicle Replacement

  • Straight forward to complete online,excellent value for money, I hope I don't need to use the policy but it's good to have the piece of mind with the policy.

    Policy: Vehicle Replacement

  • Easy to navigate website easy to buy, good value. Far cheaper than i was asked to pay at dealers.

    Policy: Return to Invoice

  • Easy to apply and clear and easy to understand what each policy covers. Peace of mind for the rest of my contract for a reasonable cost.

    Policy: Finance Gap

  • Fantastic it was so easy and a fantastic price . I would like to thank every at Direct Gap for wonderful service.

    Policy: Vehicle Replacement

  • Easy and straight forward. Made quick clarification call about personal plate transfer before purchasing policy.

    Policy: Return to Invoice

  • Very good competitive price for 4-year cover. Beats ALA who I used to be with. Good easy-to-use website too!

    Policy: Agreed Value

  • Quick online, helpful by phone. Less than half the price the dealership quoted me for gap cover, for a broader product. Happy!

    Policy: Vehicle Replacement

  • Called a couple of times to ask questions and both people were very helpful. I didn't catch the name of the first person, the second person was Ray Davis, both provided great service.

    Policy: Finance Gap