01422 756100 Mon-Fri 9am-6pm
Get a quote
Cover for all named drivers on your policy Feefo Platinum Trusted Service Award No Mileage restrictions during life of policy

Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14332 reviews

5 Star
13415
4 Star
904
3 Star
10
2 Star
2
1 Star
1

  • I used you to ensure I protect my new car against total loss I found you through the Which site which gave me a lot of confidence in the products.

    Policy: Vehicle Replacement

  • I use direct gap to safe guard my investment & I love the web sites ease of use.

    Policy: Vehicle Replacement

  • Very fast and effective service. Policy came through straight away.

    Policy: Return to Invoice

  • Quick, easy and simple and provided exactly what I required.

    Policy: Return to Invoice

  • The service was recommended to me by a friend. Very simple website, and everything went very smoothly. Impressed.

    Policy: Vehicle Replacement

  • chose Direct Gap due to a personal recommendation and reviews

    Policy: Return to Invoice

  • user friendly price and explanation of gap insurance

    Policy: Vehicle Replacement

  • I have previously had a vehicle replacement insurance gap insurance with direct gap and they were very helpful and a good price. I am more than happy to have another policy through them and would recommend their service to other people

    Policy: Vehicle Replacement

  • I used you after reviewing price comparison sites and customer feedback.

    Policy: Return to Invoice

  • Felt reassured by the FSA approved product

    Policy: Return to Invoice

  • Loved the no hassle and no sales routine. Just straight talking

    Policy: Finance Gap

  • The price is very competitive compared to the dealer

    Policy: Return to Invoice

  • Price was the best

    Policy: Vehicle Replacement

  • Price was the best but also because it specified that the cover included theft using the keys which was a concern when away on holiday and leaving the car at home.

    Policy: Vehicle Replacement

  • James was very helpful and advised a novice like myself on the best product in your range suited to my circumstances!

    Policy: Finance Gap

  • Very easy to use website. All the information was clearly laid out and easy to follow.

    Policy: Return to Invoice

  • it was very easy to use the site

    Policy: Vehicle Replacement

  • Best web site we visited for this insurance

    Policy: Return to Invoice

  • Easy to get a quote and descriptions very clear.

    Policy: Return to Invoice

  • Very easy to use and no small print.

    Policy: Finance Gap

  • Explained very well and you are fully covered by the FSA and Financial Services Compensation Scheme

    Policy: Return to Invoice

  • Service & Price

    Policy: Finance Gap

  • The salesman was helpful, clear and thorough

    Policy: Vehicle Replacement

  • Just to be sure I was getting the correct insurance I called your advice line and had excellent service. The options were clearly explained so I had all the information available to make the correct choice 

    Policy: Return to Invoice