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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 15219 reviews

5 Star
14256
4 Star
945
3 Star
12
2 Star
2
1 Star
4
  • It was very easy to purchase Direct Gap Insurance and a massive saving on the main dealers price for what was probably an inferior policy.

    Policy: Vehicle Replacement

  • easy to use website, completed within 5 minutes

    Policy: Finance Gap

  • Much better deal than the dealer offered

    Policy: Vehicle Replacement

  • Great service many thanks

    Policy: Return to Invoice

  • Excellent telephone help & instant e-mail quotation. Internet site easy to negotiate.

    Policy: Vehicle Replacement

  • Very straight forward to follow website and select the correct policy

    Policy: Return to Invoice

  • Very efficient service

    Policy: Vehicle Replacement

  • Quick, easy to use website!

    Policy: Return to Invoice

  • Easily explained and easy to follow for a novice like me who had never bought GAP insurance before - very quick no faffing around - good job!

    Policy: Vehicle Replacement

  • Excellect Service!!! Quick and easy to use, bringing a sense of peace of mind to us the customer who buy into finance cars. It helps us be covered straight away till we get the time to arrange full cover. Kind regards to All members of Direct GAP

    Policy: Free Gap Insurance

  • Very impressed with the price and cover.

    Policy: Finance Gap

  • Competitive cover and easy to navigate web site.

    Policy: Tyre Insurance

  • Quote given and Insurance arranged very quickly with no problem

    Policy: Vehicle Replacement

  • Site easy to navigate. Super quick quotation. Easy to see exactly what's covered. Very competitive quote.

    Policy: Return to Invoice

  • Best priced policy online for cover that I required... Easy form to fill out Thanks :-)

    Policy: Vehicle Replacement

  • Very straight forward and easy to use

    Policy: Return to Invoice

  • very easy to use site and very informative documents

    Policy: Return to Invoice

  • Very quick and easy

    Policy: Finance Gap

  • Excellent premium for the length of cover and benefits.

    Policy: Vehicle Replacement

  • Marvellous

    Policy: Free Gap Insurance

  • Extremely Helpful advice. Thank You

    Policy: Return to Invoice

  • Simple, clear explanations., Easy to understand and pay.

    Policy: Tyre Insurance

  • Very easy site to navigate. GAP insurance options are very clear - descriptions of various levels of cover are very easy to understand. Price is very competitive - much cheaper than price quoted by dealership. The proof of the pudding will be how any claim is handled - hopefully I will never have to rate you on this.

    Policy: Vehicle Replacement

  • Very easy to buy and good value

    Policy: Vehicle Replacement