Testimonials
Read just some of our 14,000+ reviews across Trustpilot, Feefo and Google!
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We always aim high and look to deliver the best levels of service possible. Some of our satisfied customers have taken the time to tell us about how we helped them.
Lauren
I purchased a second policy after my first car was unfortunately written off after an accident. They handled the case amazingly and were very supportive! I don’t know what I would’ve done without them, so I’ve purchased GAP for my new car too!
Nigel Fenton
I had to make a claim with these guys before and was very happy with the service I received, and was paid out very swiftly. I am now taking out another policy for the replacement vehicle.
Kate Seymour
Easy to purchase online. I have unfortunately actually had to claim on this insurance recently, and it was pretty quick to sort out. Staff were helpful and friendly on the phone. I haven't hesitated to use Direct Gap again, now that I have another vehicle.
Dave Daviers
My 2nd policy now. I never thought I'd use the first one, but so glad I had it, as my car was written off after 4 months. Direct Gap paid out the difference to the insurer's valuation. This covered the cost of the policy many times over.
Jayne Ellison
Excellent company. Had to make a claim this year after having my car stolen; I could not fault their customer service. The claim was dealt with very quickly. I have taken out 3 policies now and recommended them to family and friends.
Helen Stevenson
Quick and easy to purchase, a family member recommended this gap insurance to us, who had to claim, and said how good this product was.
Mike Pannell
My wife had to claim after a total loss and everybody was very supportive.
Philip
Yesterday I took delivery of a new factory-ordered Audi A6, following my previous Audi being declared a total loss. The car insurance pay-out covered less than half of the cost of the new vehicle. The Gap Insurance payout made up the difference.
Jane Ellison
Been using Direct Gap for nearly 10 years now. Telephone enquiries are always dealt with quickly by very friendly staff. I had to make a claim after having my car stolen, which has been dealt with efficiently. I have already purchased a new policy.
Lesley Smith
I would highly recommend Direct Gap. Paid out £10k on a policy for a previous car without any dramas.
Nicole Hickman
Great service, super quick & brilliant price. I've always purchased my GAP via the dealership, and it's always cost me c.£500 for a policy that didn't even cover the full term of my PCP. This is super comprehensive cover at such a low cost.
Ravinder Phull
Best price cover for the value of the vehicle. One third of the amount offered by the dealer for a better policy. Easy to use web site. Will recommend to others.