Testimonials
Read just some of our 14,000+ reviews across Trustpilot, Feefo and Google!
Your feedback is very important to us as it helps us make our products better, more competitive and gives you, our customers, a greater level of satisfaction and service.
We always aim high and look to deliver the best levels of service possible. Some of our satisfied customers have taken the time to tell us about how we helped them.
Ben Spencer
Great service and value for money as usual. We have 3 cars with Direct Gap and wouldn't go anywhere else!
Lisa Walsh
I have just been involved in an accident where I used Direct Gap to claim. They have been fantastic throughout. The advisors are so friendly and go out of their way to help you.
Chris R
Excellent Customer service and support. Quick and easy to set up. Great price. Would highly recommend based on my personal experience.
Neil Porteus
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its expectations. Also very easy to purchase online.
Loraine Bennett
So quick and easy to arrange, and a third of the price the dealer quoted me. No brainer! Obviously we hope we never have to make a claim, but peace of mind for 3 years is a good thing to have.
W Grant
This will be a brilliant purchase if I never have to use it as policy offered at the dealers was 4 times what I have just paid. It was very simple to complete the application download and print the documents. Thank you for this reasonably priced product.
Warren Edwicker
This is my third policy from Direct Gap. Easy to get a quote, best price for the cover offered and customer service is great if you have to call them. Highly recommend this company.
Stella Smith
Fast easy policy quote and set up. Have used Direct Gap for my last 3 cars. Would highly recommend!
Claire Law
Really liked the comparisons between the policies and the different examples of how each policy would pay out.
Susan Watts
Very easy website to use, recommended via Which magazine (always a bonus) and very competitive price beat dealer by £90. And finally this covers me for 5 years not 3 (dealer policy and most other firms only go up to 4 years)
Barry Machin
As simple as could possibly be and very prompt payment on my previous policy claim.
Andrew Eades
Quick and simple. Good price. The family have all used Direct Gap. When we have had to make a claim, the service was very good.