Testimonials
Read just some of our 14,000+ reviews across Trustpilot, Feefo and Google!
Your feedback is very important to us as it helps us make our products better, more competitive and gives you, our customers, a greater level of satisfaction and service.
We always aim high and look to deliver the best levels of service possible. Some of our satisfied customers have taken the time to tell us about how we helped them.
Lisa B.
I have always found Direct Gap very friendly and efficient and the policy well worth having for peace of mind.
Mr Antony Bond
Excellent, very professional and explained Everything I needed to know, would recommend anytime, used them for many years on different vehicles
Karen Sheppard
Great customer service this evening. Friendly and knowledgeable. I would def recommend.
Charlie Bounds
Been with Direct Gap for a number of years and as always found the agent I talked to was helpful answering all my questions and made the whole process of setting up my new policy extremely easy.
Jonathan Cadey
Excellent website giving a quote in minutes, which was very competitive. Very easy to buy the policy and peace of mind in that my brand new vehicle is fully covered for 3 years.
Dale Nethercote
Great company to deal with. I think it's my 4th policy. Nice to speak to people who understand what you need and deal with it properly and professionally.
Mrs Angela Hallworth
Brilliant service, the lady I spoke to talked me through all my options, she was very helpful. My receipt and documents arrived shortly afterwards. Would definitely recommend,
Steven Moore
Very straightforward to set up and I have had the unfortunate experience of needing to use it and they were very easy to deal with and get the claim paid.
Vanessa Banks
This is the 2nd policy I have taken out as their cover is very competitive. Website super easy and quick to navigate as well.
Adam Pryke
Clear, friendly and helpful Customer Service. This is the 4th time I have renewed with Direct Gap. It's refreshing to actually talk to someone on the phone.
Mr Paul Spinner
Had to call Direct Gap and speak to someone as I am changing my car to a newer model. The call was answered promptly and I found it easy to make the change, plus price offered was once again very competitive and included a loyalty discount. I would highly recommend Direct Gap to anyone purchasing a new vehicle.
R Holmes
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It gives me the peace of mind should the worst happen again!