Testimonials
Read just some of our 14,000+ reviews across Trustpilot, Feefo and Google!
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We always aim high and look to deliver the best levels of service possible. Some of our satisfied customers have taken the time to tell us about how we helped them.
Elizabeth Evans
The cover is exceptional value for money. I had an unfortunate incident where my car was declared a total loss. I contacted Direct Gap and the payout was given speedily.
Ashley Mitchell
Had another policy. The agreement was fantastic. Claimed on it. Very thorough claims advisor, back to the car insurance company. Highly recommended.
John Blackwell
Well explained, easy to find answers to questions. Big saving on Mercedes-Benz quote, £349 against £800+ and Direct Gap price is for 5 years, not 3 like MB. I hope to change car in 3 years or less, but policy carries over 😀
Alison Reeve
Great value for money I was offered Gap at the dealership, and this offers better cover. I saved over £100 and have this cover for 5 years. The expensive dealer cover was only for 3 years, so very good value. My partner will use these when he upgrades his vehicle next year. Information very clear to understand.
Paul
I had the unfortunate happen and had to claim. Glad I had the cover; the service was excellent. Just purchased a new policy for our new car. Thanks for a great service; the staff were brilliant. I will advise everyone to get this insurance.
Adam Fearn
Easy to buy. I have used you in the past and made a claim, which was also great service from you guys.
Vic H
Used Direct Gap insurance on other vehicles, although never needed a payout, but feel very relaxed with knowing the car is covered with VRI, not to mention the very competitive online prices.
Ruth Vanner
We have just had to claim on a policy. We have had excellent service from Direct Gap, hence why we have taken out this new policy. Everyone I have spoken to in claims has been outstanding.
Fiona Rutherford
Very easy site to navigate. GAP insurance options are very clear; descriptions of various levels of cover are very easy to understand. The price is very competitive; much cheaper than the price quoted by dealerships.
Keith Shepherd
Easy to use website, I had a question so I rang the company. The question was answered speedily with no hassle. Hope I never need to find out how good the payout and service actually is.
Gemma Downey
My partner had a policy with you in 2006. When his car was involved in a major incident, you were prompt and professional and worked with him and the insurance company to get the payout resolved. My partner and I have taken out another policy.
Alexander Donald
Simple instructions. I had Direct Gap Insurance when I bought my last car 8 years ago. Now I have another car, so for peace of mind I decided to have gap insurance again. A friend didn't have any before his car was written off and lost heavily on the insurance.