Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Paul Sheppard 25 May 2020
5
Policy really easy to set up !
Recommend to all !
Many thanks .
John Robinson 10 Oct 2019
5
I have used direct gap before and have always been happy with them I have never had to make claim but it Gives me piece of mind to…
Paul Muchmore 8 May 2021
5
As not very computer or tech savvy found site easy to use.
Debra Wilks 2 Jun 2021
5
Very simple website - easy to purchase insurance I needed. Very helpful when I had to phone to confirm something. Finally, very…
Daniel Irvine 18 Dec 2013
5
Had it recommended by a relative.
Kevin 22 Jan 2019
5
A very easy process to purchase and great feedback from feefo which led me to the website.