Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
R Donnelly 29 Jun 2018
5
very easy - second time using you have recommended to others
Michael Voyzey 4 Jan 2024
5
Really easy to purchase a Gap Insurance Policy this is my second one with Direct Gap
Victoria Richardson 17 Dec 2013
5
Website was clear about which product was suitable for my requirements.
Graham W Beds 6 Aug 2022
5
Nice website, clear & acurate descriptions plus its half the price of the car dealers!
Jonathan Haigh 19 Dec 2013
5
Very easy to understand for my PCP gap cover. Price was very competitive. Takes the stress away from insurance!
Rob Hannah 18 Dec 2013
5
Combination of site (presentation / functionality / customer journey) and product at the price. Good use of your independant five…