Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
darren birch 8 Jan 2024
5
used before and experienced great service, thats why im back
Michael Voyzey 4 Jan 2024
5
Really easy to purchase a Gap Insurance Policy this is my second one with Direct Gap
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Ranjit Ghag 11 Dec 2023
5
I have previously used this service and find it amazing, competitive prices and cheaper than buying direct from dealers.
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Keith Tynan 18 Dec 2013
5
Felt reassured by the FSA approved product
Dan C 17 Dec 2013
5
Very good website, only 1 quick form to fill in
Susan Cro 18 Dec 2013
5
Just to be sure I was getting the correct insurance I called your advice line and had excellent service. The options were clearly…
Rhianne Shannon 4 Jul 2021
5
So quick and easy to use wouldn’t use anyone else for gap insurance
Jayne Ellison 29 Nov 2019
5
Excellent company. Had to make a claim this year after having my car stolen, could not fault their customer service. Claim was de…
Edward Amat 18 Dec 2013
5
Very easy to use website. All the information was clearly laid out and easy to follow.