Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Christopher Bacon 18 Dec 2013
5
The price is very competitive compared to the dealer
Peter Egerton 1 Feb 2024
5
It’s so easy to set up and I’m confident in the policy that it covers all my costs.
Graham Bowtle 30 Mar 2022
5
Excellent website - easy to follow and product very good value.
Mrs D Cook 18 Dec 2013
5
Thank you for the discount on my second policy. Great service.
Aaron Townsend 1 Sep 2021
5
Very straightforward and close to half what the dealer wanted to charge!
Jonathan Haigh 19 Dec 2013
5
Very easy to understand for my PCP gap cover. Price was very competitive. Takes the stress away from insurance!