James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
David Pibworth 3 Feb 2024
5
Easy to complete and far cheaper than quoted by the main dealer
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
darren birch 8 Jan 2024
5
used before and experienced great service, thats why im back
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Mrs D Cook 18 Dec 2013
5
Thank you for the discount on my second policy. Great service.
Darren Garwood 18 Dec 2013
5
Clearly registered with the FSA and very competitive price, the best over the terms in fact.
Kevin Leyshon 18 Dec 2013
5
I have used you previously and love the cover and service.
Susan H 17 Dec 2013
5
I was unsure which product to purchase. Your kind help and advice saved me money and gave me confidence in the RTI insurance
Barry 21 Feb 2018
5
I've already got GAP insurance on a car I bought eighteen months ago. Buying from Direct Gap couldn't be easier.
Richard. Alan. Smith 16 Jul 2023
5
Second time used for gap insurance, no hassle just straight forward application process and a sensible cost. Would highly recommen…