Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Catherine Morrison 20 Feb 2026
5
This type of insurance gives me peace of mind knowing that my purchase is covered should anything happen to my car I’ve been using…
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Richard Alan Smith 28 Jul 2021
5
This is my second policy, just as easy has the first. No Hassle, first class service at a very competitive cost.
Andy 11 Jun 2022
5
Great price, easy to set up.
Customer service, very helpful
John Greenwood 24 Apr 2021
5
Excellent service, great web site which is backed up by lots of 5 star reviews convinced me to go ahead with a policy from Direct…
Julia Jackson 8 Jan 2021
5
I was a bit confused by gap insurance and how it works but the lady I spoke to over the phone was so friendly and helpful. Thank y…
Deepak Vyas 18 Dec 2013
5
Excellent tailored quote, simple website to use and without substantial insurance jargon.
Mrs D Cook 18 Dec 2013
5
Thank you for the discount on my second policy. Great service.