Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Catherine Morrison 20 Feb 2026
5
This type of insurance gives me peace of mind knowing that my purchase is covered should anything happen to my car I’ve been using…
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
J Waugh 17 Dec 2013
5
After receiving your documents by e-mail and reading them through I contacted you by phone in order to verify a point. Your advise…
Rob Hannah 18 Dec 2013
5
Combination of site (presentation / functionality / customer journey) and product at the price. Good use of your independant five…
Mrs V Pearce 18 Dec 2013
5
I used Gap Insurance as the ford dealer I used no longer sold the product as they are not FSA compliant. I found your product to b…
Peter Crean 23 Dec 2013
5
Advice form others and article read in Which. Much cheaper +£200 cheaper than similar produce offered by the dealer
Ben Reeves 5 Mar 2020
5
I don’t know who the customer service lady I spoke to one the phone was but she was AMAZING, possibly the best call centre type pe…