Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
David Pibworth 3 Feb 2024
5
Easy to complete and far cheaper than quoted by the main dealer
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Jane Shelton 23 Dec 2013
5
Most competitive and easy to review what was included in policy with free address / reg no amendments and free credit card payment…
P Haywood 23 Dec 2013
5
Cheaper, I found your web site easier to navigate and policy / cover easier to understand.
R Slender 23 Dec 2013
5
Delighted with our gap policy purchased from yourselves and the customer service received was second to none.
Justin Young 30 Jul 2019
5
Very easy to use when purchasing the policy, we shall see how they do if we ever need to claim!
Gary Smith 13 Jul 2023
5
Competitive rates and very straight forward to use.
Thank you
Gaynor Powers 11 Apr 2022
5
Easy choice of GAP insurance options, explanations for each cover, affordable and easy to purchase online. Helpline if needed.