Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
David Pibworth 3 Feb 2024
5
Easy to complete and far cheaper than quoted by the main dealer
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Lewis Smith 12 Jan 2019
5
Very quick & easy to do... very straightforward. Would definitely recommend from a purchasing point of you. Clear guidance, ve…
Jane Hubbard 23 Dec 2013
5
Direct Gap was £140.00 cheaper than the GAP offered by the dealership?
P Haywood 23 Dec 2013
5
Cheaper, I found your web site easier to navigate and policy / cover easier to understand.
Hayley Reyland 18 Dec 2013
5
Saved over £240 from the dealer quote! Fantastic to deal with, no pressure to buy, and happy to explain any queries. Thank yo…
Ann Stone 4 Sep 2020
5
Easy process, well prompted by the site.
One of the few where it seemed possible to get cover before the vehicle registration was…
Peter McGuire 23 May 2017
5
Excellent value - half the price of the dealer offer and better cover. Highly recommended.