David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Neil Henshaw 23 Dec 2013
5
Have used before for my new work vehicle so didn't hesitate to use again. Great value cover
Mrs G Winwright 1 Jun 2018
5
Straight forward to complete online,excellent value for money, I hope I don't need to use the policy but it's good to have the pie…
June Davidson 23 Dec 2013
5
Our third policy, service and products exceptional.
Aiden Lamb 1 Aug 2019
5
Used direct gap for my last car and got back a massive amount of money for a small insurance fee. Direct gap were quick and I had…
Peter Hobden 19 Dec 2013
5
If I could give the overall experience 10 I would. This policy is way beyond anything you can get from a dealer. I had to phone to…
Hayley Reyland 18 Dec 2013
5
Saved over £240 from the dealer quote! Fantastic to deal with, no pressure to buy, and happy to explain any queries. Thank yo…