Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Julian Portman 26 Jan 2024
5
Very easy to arrange. Competitive price. Used with two previous cars.
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Richard Smok 6 Mar 2024
5
I have used Direct Gap for many years and always found them competitive, value for money and easy to deal with.
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Chris and Erna Turner 23 Dec 2013
4
Very easy transaction from start to finish - even user friendly for pensioners!
Alan Parker 6 Mar 2021
5
Very easy to set up my policy. The one query I had was dealt with expertly over the phone. Excellent value for money beating the d…
Megan Porteus 21 Jan 2020
5
Easy to purchase. Had a previous policy and received excellent service and so was quite happy to use DirectGap again.
Mark Templeman 23 Dec 2013
5
Had a query about deferring my start date for a new car and the call was answered quickly by a very knowledgeable and helpful chap…
Aiden Lamb 1 Aug 2019
5
Used direct gap for my last car and got back a massive amount of money for a small insurance fee. Direct gap were quick and I had…
John Jones 17 Dec 2013
5
Lots cheaper than the dealer. The cover looks the same if not better.