David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
Catherine Morrison 20 Feb 2026
5
This type of insurance gives me peace of mind knowing that my purchase is covered should anything happen to my car I’ve been using…
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Barbara Mulcahy 23 Dec 2013
5
The website is very easy to navigate and when I had a query it was dealt with very efficiently by James Cartwright. I will definit…
Mike Howells 18 Dec 2013
5
Very much appreciated. Top rate customer service
J L Tyrone 17 Dec 2013
5
Quick phone call and you explained all about the products
Peter Crean 23 Dec 2013
5
Advice form others and article read in Which. Much cheaper +£200 cheaper than similar produce offered by the dealer
Stewart Tough 18 Dec 2013
5
The service was recommended to me by a friend. Very simple website, and everything went very smoothly. Impressed.
Chris and Erna Turner 23 Dec 2013
4
Very easy transaction from start to finish - even user friendly for pensioners!