Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
Richard Smok 6 Mar 2024
5
I have used Direct Gap for many years and always found them competitive, value for money and easy to deal with.
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Steve Rowbotham 23 Dec 2013
5
Really straight forward and easy to understand. No jargon. Great value for money and easy to apply.
Amanda Diskin 2 Feb 2021
5
Paul was very helpful in explaining the different policies and explaining the different options and payment methods.
andy wales 18 Dec 2013
5
The salesman was helpful, clear and thorough
A Kenny 11 Nov 2018
5
2nd vehicle covered with Direct Gap - very easy and a lot cheaper than policy offered by dealer
Lyn Walker 23 Dec 2013
5
I saw it listed on the Which Gap Insurance site. Very easy to use, even for a pensioner!
Mr Paul Davies 27 Feb 2021
5
Great advise over the phone, very competitive & also very helpful.
Certainly recommend.