David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Catherine Morrison 20 Feb 2026
5
This type of insurance gives me peace of mind knowing that my purchase is covered should anything happen to my car I’ve been using…
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Sylvia Ossel 18 Dec 2013
5
It was the most competitive quote for the product I was interested in. The information provided was comprehensive and in plain Eng…
Nicholas Shaw 18 Dec 2013
4
Combination of clear website and good prices. Just hope it works if I need to make use of it!
Martin G 18 Dec 2013
5
The company looks well set up and professional, FSA, reasonably competitive price.
Christopher Fear 23 Dec 2013
5
Extremely good price and very informative website with ease of use.
Jan Craig 18 Dec 2013
5
I thought it might amuse you to know I am now your unofficial sales person. Speaking today to my insurance representative I happen…
David B 18 Dec 2013
5
Super no hassle transaction