Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Catherine Morrison 20 Feb 2026
5
This type of insurance gives me peace of mind knowing that my purchase is covered should anything happen to my car I’ve been using…
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Richard Phillips 18 Dec 2013
5
Peace of mind. Before buying you answered my queries about the policy, very fast and efficient.
Ralph Timmins 28 Mar 2020
5
Good value policy. Upfront details are clear and can defer start date by 12 months which is ideal if you have new for old cover fo…
Susan H 17 Dec 2013
5
I was unsure which product to purchase. Your kind help and advice saved me money and gave me confidence in the RTI insurance
Carolyn Reynolds 23 Dec 2013
5
To find a more competitive quote than that offered by car dealer. Received comprehensive and reassuring advice from you as well as…
Karen King 6 Sep 2021
5
Super quick & easy to purchase. Competitive price too.
Simon B 3 Mar 2021
5
Easy to buy and navigate on site. Read the terms and conditions and some better features than I had with a main dealer policy prev…