Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Peter Egerton 1 Feb 2024
5
It’s so easy to set up and I’m confident in the policy that it covers all my costs.
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
darren birch 8 Jan 2024
5
used before and experienced great service, thats why im back
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
David Pibworth 3 Feb 2024
5
Easy to complete and far cheaper than quoted by the main dealer
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
lee gambrill 23 Dec 2013
5
Price and ease of use of website
Andrew Garner 13 May 2022
5
Easy to set up and a great deal cheaper than dealer, also a uk based company!
wing sze leong 23 Dec 2013
5
Competitive price and easy to use website
Alan Barker 23 Dec 2013
5
The policy provides all the things that I am looking for, especially deferred start giving a total 5 year term
Damian 1 Sep 2021
5
Easy, fast and affordable service.
Clare Williams 2 Mar 2020
5
The information on the website is excellent and all my queries were answered in the FAQs. I easily arranged and paid for the GAP i…