Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Aaron Townsend 1 Sep 2021
5
Very straightforward and close to half what the dealer wanted to charge!
Dan C 17 Dec 2013
5
Very good website, only 1 quick form to fill in
Magdalena Richardson 2 Aug 2021
5
Super quick and easy. Team were on hand to immediately answer my call and explain and last minute questions before I purchased the…
Clare Williams 2 Mar 2020
5
The information on the website is excellent and all my queries were answered in the FAQs. I easily arranged and paid for the GAP i…
Susan Gambier 8 Apr 2021
5
This is the 2nd time i have used direct gap & would thoroughly recommend.