Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Gary Oakley 13 Aug 2022
5
Professionally dealt with, straight forward to set up - good piece of mind, for fair value.
R Donnelly 29 Jun 2018
5
very easy - second time using you have recommended to others
Edward Amat 18 Dec 2013
5
Very easy to use website. All the information was clearly laid out and easy to follow.
Molly A 23 Dec 2013
5
I love using Direct Gap. All our family have used you for our various car purchases.
Mitchell Elliott 2 Oct 2019
4
Dealing with insurance companies can be a nightmare, but Hayley was lovely and took her time to explain and answer all the questio…
Robert Evans 18 Dec 2013
5
You have the type of policy that I was looking for & at a far cheaper price than I was quoted by the car dealership.