Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Dr Singh 23 Dec 2013
5
Great customer service when I queried a point on european cover.
Dr M Patel 17 Dec 2013
5
Excellent service. Good telephone manners of staff members. Good value.
Rob Hannah 18 Dec 2013
5
Combination of site (presentation / functionality / customer journey) and product at the price. Good use of your independant five…
Louisa Horth 19 Jun 2021
5
Quick and easy to get a quote and set up insurance.
Speedy service should you ever have to claim to on past experience!
Vincent Williams 20 Aug 2019
5
Dealer wanted me to purchase GAP for a used car at £399 for 3 years got same here for £129
BARGAIN
Joan Buttle 6 Jun 2018
5
All my questions were answered clearly and I was left knowing exactly which policy to buy. I am happy with the purchase I have mad…