Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Ryoko Morishima 18 Dec 2013
5
Explained very well and you are fully covered by the FSA and Financial Services Compensation Scheme
Helen Lawrence 4 Jun 2021
5
These guys are very help full with any questions and made me feel at ease with my purchase of this insurance
John C 17 Dec 2013
5
No pressure just answered my questions
Emma Hoscik 18 Dec 2013
5
it was recommended by Which
Lynne Barber 6 Sep 2019
5
Easy webpage to navigate. Comprehensive easy to understand comparison quotes. Saved £110 on previous quote like for like.
Linda McNulty 18 Dec 2013
5
Easy to get a quote and descriptions very clear.