Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Catherine Morrison 20 Feb 2026
5
This type of insurance gives me peace of mind knowing that my purchase is covered should anything happen to my car I’ve been using…
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Michael Plank 18 Dec 2013
5
I spent a long time comparing policies and getting 'a feel' for various companies. Your excellent website, reasonable price and he…
A Anderson 26 Aug 2017
5
Easy website to use, saved me £££'s on dealers prices ..very happy!
Matthew Hockaday 18 Dec 2013
5
Price was the best but also because it specified that the cover included theft using the keys which was a concern when away on hol…
Alex Savery 23 Dec 2013
5
Great price and excellent help and service from the lady I spoke to on the phone.
Robert prentice 18 Dec 2013
5
Ray was extremely friendly and informative, excellent to deal with
A Rogers 18 Dec 2013
5
After comparing different providers of gap insurance I found Direct Gap to have the best choice, experience and prices.