Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Roger Sharples 23 Dec 2013
5
The policy could be deferred for 12 months and cost was much less than quoted by main dealer.
Dave Evans 23 Dec 2013
5
Insured within 5 minutes and incredibly competitively priced compared to the finance company's own offering - Highly recommended!
Dr I Campbell 17 Dec 2013
5
Good website. Person i spoke to very well informed.
T Kellett 10 Oct 2017
5
This is the second time I've used Direct Gap. So easy to setup the policy online and much better price than the dealership!
David Vivian Evans 23 Dec 2013
5
Obtained information from Which? User-friendly web site. Excellent product at a fair price.
Chris and Erna Turner 23 Dec 2013
4
Very easy transaction from start to finish - even user friendly for pensioners!