Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
Katie Sloan 25 Jan 2022
5
Quick online, easy to understand and knowledgeable when had to call to ask questions
Andrew norris sherborn 18 Dec 2013
5
Dealer offered expensive policy when I bought the car new. I decided I wanted to protect the value of the car for the early years…
Andy 11 Jun 2022
5
Great price, easy to set up.
Customer service, very helpful
Karen H 18 Dec 2013
5
My husband has a policy with you. The price is very competitive.
Joseph Adeleye 26 Mar 2018
5
I had my car stolen and direct gap were very considerate. They helped me through my claim and helped with the vehicle replacement.…
tony griffiths 23 Dec 2013
5
Value seemed good and when speaking to a member of staff was pleased with the level of knowledge about the products he had and the…