Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
Catherine Morrison 20 Feb 2026
5
This type of insurance gives me peace of mind knowing that my purchase is covered should anything happen to my car I’ve been using…
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Peter Dalby 17 Dec 2013
5
I was quoted £799 by the BMW garage...your policy was for a year extra and £614 lower
Karen King 6 Sep 2021
5
Super quick & easy to purchase. Competitive price too.
Nicholas Shaw 18 Dec 2013
4
Combination of clear website and good prices. Just hope it works if I need to make use of it!
Megan Porteus 21 Jan 2020
5
Easy to purchase. Had a previous policy and received excellent service and so was quite happy to use DirectGap again.
John Gibson 18 Dec 2013
5
A lot cheaper than a similar product offered by the car dealer
Andy Mclean 18 Dec 2013
5
Ticked all the right boxes for my needs.