Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Dave Evans 23 Dec 2013
5
Insured within 5 minutes and incredibly competitively priced compared to the finance company's own offering - Highly recommended!
Karen Skuse 13 Apr 2018
5
The terms and cost of this policy are excellent. I've only just purchased it, so I can't make a comment about a claim. The peace o…
Simon Patterson 1 Sep 2019
5
From quote to completion this was the easiest process i have ever done.
I thoroughly recommend you to anyone.
K Chaz 18 Dec 2013
5
Very good cover and great price
Chris and Erna Turner 23 Dec 2013
4
Very easy transaction from start to finish - even user friendly for pensioners!
Kevin Woodward 23 Dec 2013
5
I conducted my own research and awards indicated best value for money.