James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
Tania Stone 18 Dec 2013
5
I used you to ensure I protect my new car against total loss I found you through the Which site which gave me a lot of confidence…
A Kenny 11 Nov 2018
5
2nd vehicle covered with Direct Gap - very easy and a lot cheaper than policy offered by dealer
Lorraine Gibbons 24 Aug 2020
5
Super easy to fill out. Everything explained very well and instant documentation.
Very pleased.
Rick Bury 8 Jan 2019
5
Very easy to use and quick Also like you can transfer to another car (could not do this with old policy)
Jamie F 18 Dec 2013
5
Very good site and easy to use, made big saving against dealer price.
Gaynor Powers 11 Apr 2022
5
Easy choice of GAP insurance options, explanations for each cover, affordable and easy to purchase online. Helpline if needed.