Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Catherine Morrison 20 Feb 2026
5
This type of insurance gives me peace of mind knowing that my purchase is covered should anything happen to my car I’ve been using…
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Andrew B 17 Dec 2013
5
Easy to quote and buy. Good product
Ann Stone 4 Sep 2020
5
Easy process, well prompted by the site.
One of the few where it seemed possible to get cover before the vehicle registration was…
Kevin Osborne 11 Sep 2020
5
Less than half the price I was quoted by the main dealer, it’s like for like policy RTI, happy happy for 4 years knowing I am cove…
Lesley Smith 13 Dec 2018
5
I would highly recommend Direct Gap. Paid out £10k on a policy for a previous car without any dramas.