David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
darren birch 8 Jan 2024
5
used before and experienced great service, thats why im back
Richard Smok 6 Mar 2024
5
I have used Direct Gap for many years and always found them competitive, value for money and easy to deal with.
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Peter Egerton 1 Feb 2024
5
It’s so easy to set up and I’m confident in the policy that it covers all my costs.
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
RICHARD SMALL 22 Jan 2019
5
Spoke to a very helpful lady a few days ago who answered all my questions , done the policy on line very quick and easy. Thanks fo…
Claire Seymour 12 Jan 2019
5
Recommended by a friend - applied for gap insurance online very quick, easy and trustworthy! great price too. Thank you
Mark Bird 18 Dec 2013
5
Very easy to navigate website plus clear and precise detail made it easy to choose the right product at a very competitive price.
Dragos Anton 9 Nov 2022
5
Great company! Will definitely recommend to family and friends!
nicola daly 23 Dec 2013
5
I found the website easy to use and wasnt asking too much information to get a quote. Also the price beats all others out there. W…
Mark Templeman 23 Dec 2013
5
Had a query about deferring my start date for a new car and the call was answered quickly by a very knowledgeable and helpful chap…