David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Catherine Morrison 20 Feb 2026
5
This type of insurance gives me peace of mind knowing that my purchase is covered should anything happen to my car I’ve been using…
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Dr T Burns 17 Dec 2013
5
Excellent value and very clear advice and products
Maurice Stray 29 May 2018
5
Fantastic it was so easy and a fantastic price . I would like to thank every at Direct Gap for wonderful service.
Olivier Barthelemy 18 Dec 2013
5
Seems to have best service combined with competitive price.
Viv 26 Mar 2021
5
Needed to claim on on a policy a few years ago; the staff were so human, it made a hard time a little more pleasant.
Adding to my…