Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
Julian Portman 26 Jan 2024
5
Very easy to arrange. Competitive price. Used with two previous cars.
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Richard Smok 6 Mar 2024
5
I have used Direct Gap for many years and always found them competitive, value for money and easy to deal with.
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
David Pibworth 3 Feb 2024
5
Easy to complete and far cheaper than quoted by the main dealer
Ranjit Ghag 11 Dec 2023
5
I have previously used this service and find it amazing, competitive prices and cheaper than buying direct from dealers.
Ben Reeves 5 Mar 2020
5
I don’t know who the customer service lady I spoke to one the phone was but she was AMAZING, possibly the best call centre type pe…
Rick Bury 8 Jan 2019
5
Very easy to use and quick Also like you can transfer to another car (could not do this with old policy)
June Davidson 23 Dec 2013
5
Our third policy, service and products exceptional.
Anthony Charles 21 Oct 2022
5
Very easy process. Very competitive pricing. Easy to sort.
C King 18 Dec 2013
5
I was very impressed with the service when I asked for a quote so I went back to buy the policy.
Sue L 17 Dec 2013
5
Just bought a new Ford and wanted to make sure it was insured I case the worst happened. I looked at a few other web sites but fou…