Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Peter Egerton 1 Feb 2024
5
It’s so easy to set up and I’m confident in the policy that it covers all my costs.
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
darren birch 8 Jan 2024
5
used before and experienced great service, thats why im back
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Richard Smok 6 Mar 2024
5
I have used Direct Gap for many years and always found them competitive, value for money and easy to deal with.
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Mark Galbraith 9 Dec 2019
5
Excellent, first class. Thank you for the immediate cover. A huge piece of mind with new car arriving this second!!
We will no do…
Sue L 17 Dec 2013
5
Just bought a new Ford and wanted to make sure it was insured I case the worst happened. I looked at a few other web sites but fou…
Christopher Fear 23 Dec 2013
5
Extremely good price and very informative website with ease of use.
Nick Cook 23 Dec 2013
5
Excellent experience all round. Bought policy online, but needed some help, so called the free phone number and within 2 minutes m…
Michael Heywood 9 Nov 2017
5
Great advice over the phone, and the policy was over £300 cheaper than the dealer's equivalent.
Deepak Vyas 18 Dec 2013
5
Excellent tailored quote, simple website to use and without substantial insurance jargon.