R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Catherine Morrison 20 Feb 2026
5
This type of insurance gives me peace of mind knowing that my purchase is covered should anything happen to my car I’ve been using…
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Matthew Hockaday 18 Dec 2013
5
Price was the best but also because it specified that the cover included theft using the keys which was a concern when away on hol…
Lee Nathaniel 18 Mar 2021
5
Rang as I didn’t know know which cover I should choose........ the lady I spoke to was so helpful and helped me decide!
Michael Jackson 25 Apr 2022
5
The customer service and the impartial advice was excellent.
Jonathan Haigh 19 Dec 2013
5
Very easy to understand for my PCP gap cover. Price was very competitive. Takes the stress away from insurance!
Roger Gaskell 9 Feb 2022
5
Very easy to navigate the website and excellent customer service communication. :-)