Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Peter Egerton 1 Feb 2024
5
It’s so easy to set up and I’m confident in the policy that it covers all my costs.
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
Evonne Rogers 7 Aug 2022
5
Excellent service, easy to navigate website. Had the exact product I was looking for.
Leslie Brenya 20 Jun 2021
5
Very easy website to navigate through and very competitive price too
Rick Bury 8 Jan 2019
5
Very easy to use and quick Also like you can transfer to another car (could not do this with old policy)
Happy Bunny 5 May 2021
5
Direct Gap provide very useful information on their website, to enable the most suitable insurance to be purchased, and the on-lin…
Nick Cook 23 Dec 2013
5
Excellent experience all round. Bought policy online, but needed some help, so called the free phone number and within 2 minutes m…
Paul Knight 27 Nov 2021
5
Easy clear website and competitive prices for GAP insurance