Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Richard Smok 6 Mar 2024
5
I have used Direct Gap for many years and always found them competitive, value for money and easy to deal with.
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
Lee Hughes 12 Jun 2021
5
I was expecting a long process... I was very wrong. It was so easy to purchase a gap policy! The price and benefits beat the deale…
Catherine Owen 4 Jun 2018
5
Website really easy to use and very reasonable prices. The dealer was wanting over £200 more!
Sarah Auener 8 Sep 2018
5
Very easy to use and cost competitive
Janet Brown 9 Jan 2019
5
This will be the third policy I have had with Direct Gap and so far have never needed to claim against them but the website. ease…
Jacqueline Stevens 24 Aug 2020
5
Quick to purchase, well explained and good value for money. Thank you :)
Gordon Bedford 27 Jan 2019
5
Very easy to use, no unnecessary information requests. Less than 10 minutes from start to getting the insurance document.