Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
RICHARD SMALL 22 Jan 2019
5
Spoke to a very helpful lady a few days ago who answered all my questions , done the policy on line very quick and easy. Thanks fo…
Justyn Rhead 5 Dec 2017
5
I reviewed a few different companies but I found directgap to be the best on price and very easy to complete online. Very pleased…
Kenneth lewis 18 Dec 2013
5
Have been thinking about gap insurance since purchasing new vehicle but Dealer quote seemed very high. Have researched various oth…
G Lewis 2 Nov 2018
5
Nice & easy, also 50% cheaper than offered by the dealer & finance company.
Surjit Pangli 15 Mar 2023
5
Easy to use site. Considerably less than dealer's quote.
cheryl ramsey 6 May 2021
5
Always pleased with price, normally call as well and always helpful,
recommended my daughter, who also got a good price.