James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Catherine Morrison 20 Feb 2026
5
This type of insurance gives me peace of mind knowing that my purchase is covered should anything happen to my car I’ve been using…
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Mrs Helen Brown 23 Dec 2013
5
Good price and very helpful when I rang up for advice.
Barbara Mulcahy 23 Dec 2013
5
The website is very easy to navigate and when I had a query it was dealt with very efficiently by James Cartwright. I will definit…
Kelly Goodyear 2 Mar 2021
5
Easy to get a quote and process - much cheaper than using a dealer! Wish I had known about them sooner!
ALKESH DESAI 10 Jun 2021
5
I recently bought a dealer approved car from Citygate VW Ruislip and the salesperson was trying to add on the gap insurance in the…
Anthony Webster 23 Dec 2013
5
Advised by dealer to research and find online. Your site was clear and easy to understand
neil jones 11 Dec 2018
5
Fantastic value and the simplest of policies to arrange. A third of the cost compared to GAP insurance offered by the dealership