Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
David Pibworth 3 Feb 2024
5
Easy to complete and far cheaper than quoted by the main dealer
J Brearley 17 Dec 2013
5
The price was very much lower than the insurance offered by the dealer and the cover was equally as good.
Richard Alan Smith 28 Jul 2021
5
This is my second policy, just as easy has the first. No Hassle, first class service at a very competitive cost.
Vivienne wooll 18 Dec 2013
5
I have previously had a vehicle replacement insurance gap insurance with direct gap and they were very helpful and a good price. I…
A Bowers 23 Dec 2013
5
Simple to purchase and clear advice and access to the policy documents
K Chaz 18 Dec 2013
5
Very good cover and great price
John Gibson 18 Dec 2013
5
A lot cheaper than a similar product offered by the car dealer