Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Richard Smok 6 Mar 2024
5
I have used Direct Gap for many years and always found them competitive, value for money and easy to deal with.
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Jacqueline Wyatt 25 Sep 2020
5
This is the first time I have brought a new car and this website made it really clear what all the different options were.
Prices…
Mr C E Battensby 18 Dec 2013
5
Superb service to back up attractive product seen on a well presented website. Above all, though, an outstanding personal service…
Simon Patterson 1 Sep 2019
5
From quote to completion this was the easiest process i have ever done.
I thoroughly recommend you to anyone.
Stuart James 19 Dec 2013
5
I have used your previously and love the service and products.
Peter W 3 May 2017
5
Very clear website - the best of the several we looked at. A couple of small queries were quickly answered by very friendly and ef…
Mike Howells 18 Dec 2013
5
Very much appreciated. Top rate customer service