Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Peter Egerton 1 Feb 2024
5
It’s so easy to set up and I’m confident in the policy that it covers all my costs.
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
Aidan Cullen 5 Nov 2018
5
Very easy and reasonably priced. Now have 3 policies with you. Thanks
Ryan Warfield 25 Feb 2021
5
Really helpful over the phone & via email. Much better value than what the dealership offered! Would highly recommend them!
A Rogers 18 Dec 2013
5
After comparing different providers of gap insurance I found Direct Gap to have the best choice, experience and prices.
Kevin Osborne 11 Sep 2020
5
Less than half the price I was quoted by the main dealer, it’s like for like policy RTI, happy happy for 4 years knowing I am cove…
Charlotte Rowe 23 Dec 2013
5
Prices, they seemed very reasnable and easy to do thank you
Judith Hole 18 Dec 2013
5
Did lots of research but the decision was based on telephone call. I spoke to James who was very helpful and explained everything…