R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Gary Lancashire 8 Sep 2020
5
Used before for my wife's car much cheaper than the dealer quote and better cover
Rob Hannah 18 Dec 2013
5
Combination of site (presentation / functionality / customer journey) and product at the price. Good use of your independant five…
Helen Stevenson 14 Sep 2019
5
Quick and easy to purchase,a family member recommended this gap insurance to us, who had to claim, and said how good this product…
Jacqueline Stevens 24 Aug 2020
5
Quick to purchase, well explained and good value for money. Thank you :)
Warren Edwicker 17 Aug 2021
5
This is my third policy from Direct Gap. Easy to get a quote, best price for the cover offered and customer service is great if yo…