Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Anita Sharma 21 Apr 2021
5
If only life was as simple as setting up this policy !
Very easy & quick to create online.
Customer services also returned my mis…
Andy Mclean 18 Dec 2013
5
Ticked all the right boxes for my needs.
Happy Bunny 5 May 2021
5
Direct Gap provide very useful information on their website, to enable the most suitable insurance to be purchased, and the on-lin…
Robert J Wall 18 Dec 2013
5
Very easy to use and no small print.
Nicola Price 16 Dec 2013
5
Much cheaper than the RTI offered by the dealer, and better cover.
Lars Christiansen 16 Dec 2013
5
Looked at Google spoke to James and it was all done from there. A voice is much better then a blank page.
Thanks for help Ja…