Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
Mark Lunt 23 Dec 2013
5
We were introduced to the principle of GAP insurance by the dealer. We chose yours because it was significantly cheaper and offere…
Chris Mullane 18 Dec 2013
5
Easy to understand much cheaper than main dealer.
Kevin Carter 27 Oct 2022
5
Best quote on market and completed in less than a minute. WARNING don't pay dealer fees again use DIRECT GAP
Adam Roofe 18 Jun 2021
5
excellent website really easy to follow and very quick to obtain quote and purchase
natasha badger 28 Oct 2023
5
Easy to use and half the cost the dealership wanted for a gap policy
Victoria Richardson 17 Dec 2013
5
Website was clear about which product was suitable for my requirements.