Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Richard Smok 6 Mar 2024
5
I have used Direct Gap for many years and always found them competitive, value for money and easy to deal with.
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Molly A 23 Dec 2013
5
I love using Direct Gap. All our family have used you for our various car purchases.
Clint Ticehurst 19 Mar 2021
5
Very easy to set up, hopefully I won’t find out the service is like in the claims department =). Research comments & reviews befor…
David Pibworth 3 Feb 2024
5
Easy to complete and far cheaper than quoted by the main dealer
Peter Alexander 14 Apr 2021
5
great service this is the 3rd policy i have bought from this company
Joseph Adeleye 26 Mar 2018
5
I had my car stolen and direct gap were very considerate. They helped me through my claim and helped with the vehicle replacement.…
Mehvish Mirza 23 Dec 2013
5
Excellent & pleasant service, was able to find all answers on FAQ page. Happy!